ABA Centers of America · 7 hours ago
Chief Operating Officer (COO)
Lauderdale Lakes, FL
Full-time
Onsite
Director/Executive
10+ years expABA Centers of America is a technology company focused on transforming medical billing through proprietary AI solutions. The Chief Operating Officer will lead day-to-day operations, oversee revenue cycle management, and drive the company's commitment to operational excellence and cultural stewardship.
Health CareHome Health CareHospital
Hiring Manager
Tatiana Ferrer
Responsibilities
Build, lead, and optimize the operational infrastructure that supports rapid growth
Oversee all RCM functions, operational teams, and process standardization
Establish KPIs, dashboards, and accountability frameworks across the business
Ensure operational alignment between AI development, product deployment, and billing execution
Work with engineering, product, and data teams to embed AI into daily processes
Identify opportunities for automation and efficiency across the revenue cycle
Champion digital transformation and modernization of legacy workflows
Develop and lead scalable onboarding processes for external clients
Ensure high satisfaction, performance outcomes, and contract retention
Partner with the CEO on pricing, service lines, and market expansion strategies
Build and mentor high-performing teams across operations and support functions
Promote and expand the EBS Cares culture throughout the organization
Maintain a people-first mindset while managing performance rigorously
Lead organizational design, hiring planning, and leadership development
Collaborate with Finance to drive accurate forecasting, budgeting, and resource allocation
Optimize margins, improve cash collections, and ensure operational efficiency
Participate in strategic planning, risk mitigation, and long-term business modeling
Qualification
Required
BS/BA required
10+ years of senior operations leadership, preferably in RCM, healthcare services, or tech-enabled operations
Experience scaling multi-site or multi-team operations
Strong understanding of revenue cycle, compliance, and healthcare financial workflows
Proven ability to lead transformation, standardize processes, and implement technology
Demonstrated success hiring, developing, and inspiring high-performing teams
Comfort operating in a founder-led, high-growth environment
Strategic thinker with the ability to execute tactically and with urgency
Preferred
Masters strongly preferred
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
100% paid family health insurance premium
100% premium paid for dental and vision insurance for family
Concierge medical doctor for employee
100% premium paid for long-term disability
SERP (Supplemental Executive Retirement Plan) for employee
Generous 401(k) match
Annual C-suite bonus program
Company
ABA Centers of America
ABA Centers of America is a hospital and healthcare service provider for autism spectrum disorder.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher Barnett
President & Chief Executive Officer
Javier Cabrera
Chief Technology Officer
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