NOVEL PREP · 1 day ago
Academic Advisor/Sales (Bilingual Mandarin)
Diamond Bar, CA, US
Full-time
Onsite
Entry, Mid Level
2+ years expNovel Prep is looking for an Academic Advisor/Sales (Bilingual Mandarin) to guide students and families through personalized academic planning while supporting enrollment growth. The role involves delivering academic consultations, monitoring student progress, and managing renewals while fostering relationships with Mandarin-speaking families.
Higher Education
Responsibilities
Deliver comprehensive academic advising to students and parents, with a focus on individualized educational pathways, long-term planning, and higher education preparation
Conduct intake assessments to evaluate student strengths, needs, and aspirations
Develop customized academic plans, curriculum recommendations, and achievable learning objectives aligned with each students goals
Track, review, and document ongoing student academic performance to ensure alignment with established goals
Identify obstacles impacting student progress and implement targeted strategies to improve learning outcomes
Work collaboratively with teachers, learning coaches, and external educational partners to support student success
Provide clear and informative consultations to prospective families regarding Novel Prep programs, services, and admissions pathways
Manage the renewal cycle for existing students to ensure uninterrupted service and strong retention rates
Promote relevant programs, supplemental services, and enrichment opportunities that align with student needs
Build and maintain strong rapport with families to foster trust, satisfaction, and referral-based business growth
Maintain open, timely, and professional communication with students and parents, offering consistent updates on academic progress and recommended improvements
Prepare polished and comprehensive progress reports and advising summaries
Respond promptly to inquiries and provide high-level customer service consistent with Novel Preps standards
Remain informed about current trends in education, academic counseling, college admissions, and student success strategies
Participate in professional learning opportunities to enhance advising and sales effectiveness
Uphold all Novel Prep policies and procedures, maintaining strict confidentiality and ethical standards
Qualification
Required
Bachelors degree in Education, Counseling, Business, or a related field
Professional fluency in Mandarin Chinese and English (spoken and written)
Minimum 2-3 years of experience in academic advising, educational services, counseling, or sales
Strong relationship-building, communication, and customer service skills
Ability to work effectively with culturally diverse families
Excellent organizational, planning, and documentation abilities
Preferred
Experience in K12 academic advising or U.S. college admissions counseling
Background in client retention, student services, or education-focused sales
Benefits
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Vision insurance
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
NOVEL PREP
At Novel Prep, we believe in unlocking each student's potential.
11-50 employees
H1B Sponsorship
NOVEL PREP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase