RR Donnelley · 2 days ago
Hospitality Associate
Los Angeles, CA, US
Full-time
Onsite
Entry Level
$19.23/hr - $20.19/hr
1+ years expWilliams Lea, by RRD is a global business support services company with over 200 years of experience delivering world-class business solutions. The Hospitality Associate position is responsible for providing hospitality and catering services at a client site, including conference room set-up and general office support.
Marketing & Advertising
Responsibilities
Check the conference room and meeting schedule throughout shift and make note of any changes to ensure meetings are set-up accurately
Set up conference rooms according to client’s request, including food, beverages, utensils, ice, cleanliness, etc
Clean up conference rooms after use and return property to vendors if necessary
Prepare coffee and other beverages in assigned kitchens each morning
Clean up coffee makers and Client Pantry throughout the day and reset to standard in the evening
Communicate with supervisor or client on meeting request concerns or deadline issues
Maintain inventory of catering supplies and order supplies as needed
Communicate with Reception regarding food and beverages for use during meetings i.e. delays etc
Coordinate and act as liaison with personnel, food merchants, selected contact and outside vendor(s) to ensure the pricing is competitive and reviewed quarterly
Partner with Events team for set ups and support of external waitstaff
Assist in training new hires
Prioritize workflow
Assist in process improvement ideas
Adhere to Williams Lea policies in addition to client site policies inclusive of Uniform attire and appearance standards
Use equipment and supplies in a cost-efficient manner
Must be able to lift up to 50 lbs. on a regular basis
Provide back-up support to Reception and/or Office Services as needed
Qualification
Required
High school diploma or equivalent
Minimum (1) year professional experience preferably in hospitality, restaurant or housekeeping industry
Able to make independent decisions that conform to business needs and policy
Strong interpersonal communication skills required
Excellent organizational skills required
Must be able to meet deadlines and complete all projects in a timely manner
Strong attention to detail is required
Must work well in a team environment
Professional attire and demeanor required
Good written communication skills
Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
Ability to work in a fast paced, high-energy environment
Ability to work on multiple projects simultaneously
Ability to operate basic audio/visual equipment
Professional telephone demeanor
Ability to anticipate client's needs for meetings and events
Must be self-motivated with a positive can-do attitude
Proven customer service skills are required to create, maintain and enhance customer relationships
Benefits
Medical
Dental
Vision coverage
Paid time off
Disability insurance
401(k) with company match
Life insurance
Other voluntary supplemental insurance coverages
Parental leave
Adoption assistance
Tuition assistance
Employer/partner discounts
Company
RR Donnelley
RRD provides a complete portfolio of marketing, packaging, print and business services to the world’s most respected brands, including 91% of the Fortune 100.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tom Quinlan
President & Chief Executive Officer
Drew Coxhead
Chief Financial Officer
Recent News
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