CyberCoders · 4 days ago
Quality Assurance Engineer I - Industrial Manufacturing
West Lafayette, OH, US
Full-time
Onsite
Entry Level
$60K/yr - $80K/yr
2+ years expCyberCoders is a company focused on quality engineering in the manufacturing sector, and they are seeking a Quality Assurance Engineer I. This role involves maintaining customer complaint logs, managing corrective actions, and supporting ISO 9001 compliance to enhance product reliability and customer satisfaction.
RecruitingSearch Engine
No H1B
Responsibilities
Maintain and update the Customer Complaint Log
Lead complaint investigations including containment and product impact evaluation
Identify trends and drive actions that reduce repeat issues and overall complaints
Initiate and manage corrective actions tied to complaints, audits, and recurring issues
Lead structured root cause analysis (5-Why, Fishbone, 8D, A3)
Ensure timely closure and complete documentation
Verify effectiveness of implemented countermeasures
Support daily ISO 9001 execution and maintain audit-ready logs and records
Coordinate training requirements and maintain training records
Provide inputs for management review including KPIs, CA status, audit results, and onboarding progress
Coordinate internal audit schedules, auditor assignments, and preparation
Participate in audits and issue objective, evidence-based findings
Track findings to closure and trigger corrective actions when needed
Trend audit results to identify systemic improvement opportunities
Assist departments in creating and updating SOPs and work instructions
Support document control processes including revisions, approvals, release, and obsolescence
Reinforce point-of-use clarity and ensure training alignment for updated documents
Learn and maintain working knowledge of applicable standards and certification requirements
Support compliance activities and evidence collection
Manage external documents and communicate updates to affected functions
Participate in CI and Lean events including Kaizen and A3 activities
Use data to prioritize improvement opportunities and reduce variation, scrap, and rework
Convert improvements into sustained controls such as standard work, check sheets, and audit points
Qualification
Required
Bachelor's degree in Industrial Engineering, Manufacturing Engineering, or related technical field (or equivalent experience)
Strong problem-solving, documentation, and communication skills
Working knowledge of manufacturing quality concepts and willingness to learn ISO 9001 and industry standards
Preferred
2 + yrs. experience (Level 1 opening) in manufacturing quality, process engineering, or continuous improvement
Experience in foundry or heavy manufacturing environments
Exposure to Lean or Six Sigma methodologies
Benefits
Health, Vision, and Dental Plan
PTO
401(k) match
Life Insurance and more!
Continuous learning opportunities
Relocation assistance
Company
CyberCoders
CyberCoders is a recruiting firm locating job positions across all industries, including finance, education, engineering and healthcare.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2013-12-02Acquired
Leadership Team
Nate Shuman
Lead Recruiter (Tech) CEO Club
Matt Miller
CTO
Recent News
2025-04-12
Company data provided by crunchbase