Mainland · 11 hours ago
Chief of Staff
Mainland is a fast-growing marketing, media, and technology company serving franchise brands and private-equity-backed platforms. They are hiring a Chief of Staff to help run the company day-to-day, owning operations, driving internal alignment, and leading people initiatives to ensure the organization scales with clarity and momentum.
Responsibilities
Translate company strategy into clear priorities, goals, and operating rhythms
Own internal planning, OKRs, and cross-department execution
Improve processes across accounts, delivery, and internal workflows
Identify bottlenecks early and drive solutions to keep the business moving fast and clean
Be the keeper of the culture —values, standards, and accountability
Lead recruiting efforts across the company (role definition, hiring process, interviews, onboarding)
Build strong onboarding and performance feedback systems
Support managers with structure, clarity, and expectations
Own HR operations: policies, compliance, performance reviews, compensation tracking
Partner with leadership on org design, role clarity, and career paths
Help resolve people issues with empathy, fairness, and firmness
Ensure we are scaling responsibly and professionally
Act as a thought partner to the CEO and leadership team
Prepare leadership meetings, track decisions, and ensure follow-through
Surface issues early and bring structured solutions
Keep the company aligned, informed, and moving in the same direction
Qualification
Required
5–10+ years of experience in operations, chief of staff, consulting, or senior leadership roles
Strong people leadership instincts—culture matters to you
Exceptionally organized with strong written and verbal communication
Comfortable operating in ambiguity and building structure from scratch
High emotional intelligence and sound judgment
Preferred
Experience in fast-growth, agency, tech, or services environments is a plus
Company
Mainland
Mainland is an advertising company that provides content creation, digital, and content marketing services.
Funding
Current Stage
Early StageRecent News
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