Adtalem Global Education · 1 day ago
Student Support Liaison
Phoenix, AZ, US
Full-time
Onsite
Entry Level
$18/hr - $23/hr
1+ years expChamberlain University, part of Adtalem Global Education, is dedicated to educating and empowering healthcare professionals. The Student Support Liaison will respond to student inquiries, assist with scheduling and resources, and collaborate on events to enhance the student experience.
EdTechEducationHigher Education
Responsibilities
Respond to student questions and concerns and connect them to the appropriate university resources
Collaborate with other departments to ensure a seamless and supportive student experience
Assist students with appointment scheduling, portal navigation, and other self-service tools and resources
Promote and support student opportunities and activities. Examples include but are not limited to federal work study, student organizations, peer tutoring, and the Chamberlain Care Closet
In collaboration with the Campus Support Coordinator, plan and facilitate events such as career fairs, open houses, workshops, and graduation
Assist students with questions regarding local and state funding, military services, and scholarship opportunities
Serve as the point of contact for compliance audits
Identify opportunities and implement process and technology solutions that enhance the student retention journey
Develops and maintains a solid knowledge of the various enterprise applications and business processes
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
Bachelor's degree Required
1+ year of experience in higher education, customer service, or related experience Required
High level of interpersonal, communication, and problem-solving skills. Ability to interact with all levels within the organization
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
Exposure to software and tools (Microsoft Word, Excel, Power BI, PowerPoint, Copilot). Experience with Student Information Systems a plus
Knowledgeable of higher ed federal and state regulations
Superior written and verbal communication skills
Ability to work independently and make sound decisions with minimal supervision and direction
Benefits
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays
Company
Adtalem Global Education
Adtalem Global Education is a provider of educational services and the parent organization of Advanced Academics
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-10-21Acquired
1991-06-28IPO
Leadership Team
Stephen W. Beard
Chairman and Chief Executive Officer
Evan Trent
SVP, Chief Strategy & Transformation Officer
Recent News
thefly.com
2025-12-16
2025-12-16
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