San Francisco 49ers · 5 hours ago
Manager, Risk
Santa Clara, CA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expSan Francisco 49ers is dedicated to creating meaningful moments that inspire and connect. The Risk Manager is responsible for managing enterprise-wide risk, focusing on litigation management, claims administration, and insurance coordination to protect the organization’s interests.
American FootballCasual GamesGamingSports Leagues and Teams
Responsibilities
Manage relationships with third-party service providers, including insurance brokers, underwriters, third-party administrators, investigators, and consultants
Evaluate, recommend, and administer insurance programs, including but not limited to Property, Casualty, General Liability, Workers’ Compensation, Directors & Officers, Cyber, and event-related coverages
Proactively coordinate and prepare insurance renewal submissions, exposure data, loss runs, and underwriting presentations
Review insurance provisions in contracts and evaluate Certificates of Insurance for compliance and risk transfer adequacy
Conduct enterprise and operational risk assessments and partner with stakeholders to implement mitigation strategies and best practices
Coordinate loss control, risk mitigation, and carrier site visits across facilities and operations
Manage the full lifecycle of claims and litigation, including intake, investigation, carrier reporting, coordination with insurance-appointed defense counsel, settlement negotiations, mediations, hearings, and post-resolution activities
Serve as the primary day-to-day liaison between the organization, insurance carriers, claims adjusters, and appointed outside counsel to ensure the internal Legal team can effectively manage defense strategy, cost control, and timely resolution
Provide timely and accurate notice of claims and potential claims to carriers and track compliance with policy requirements
Develop and execute response plans for incidents, losses, and litigation matters in coordination with Legal, Stadium Operations, Security, HR, and other stakeholders
Track, analyze, and report on claims trends, litigation exposure, reserves, and outcomes to senior leadership
Regularly interface with members of the public and claimants, addressing grievances, claims, and sensitive incidents with professionalism, empathy, discretion, and exceptional customer service
Partner closely with Stadium Operations regarding incident reporting, claims, and losses arising from events held at Levi’s® Stadium and other venues
Maintain composure and sound judgment when handling emotionally charged, high-visibility, or reputationally sensitive matters
Collaborate with internal departments to ensure consistent, compliant, and brand-aligned responses to incidents and claims
Manage the workers’ compensation and incident reporting program, including claim intake, carrier reporting, monitoring, and coordination with internal stakeholders
Track and administer the NFL League-Wide Workers’ Compensation Program and related reporting obligations
Perform other duties as assigned in support of the Legal and Risk Management functions
Qualification
Required
Exceptional customer service and interpersonal skills, with the ability to effectively manage disputes and grievances involving internal stakeholders and the general public
Demonstrated ability to build trust and credibility through timely, accurate, and empathetic communication
Strong litigation and claims management skills, including experience working closely with insurance-appointed counsel
Ability to exercise sound judgment and maintain professionalism in high-pressure, high-profile, or adversarial situations
Excellent written and verbal communication skills; able to convey complex issues clearly, concisely, and impartially
Strong organizational and project management skills with the ability to manage multiple matters simultaneously
Creative, analytical, and solution-oriented approach to identifying and mitigating risk
High degree of discretion and respect for confidentiality
Minimum of 8–10 years of progressively responsible experience in risk management, claims, insurance, litigation management, or a related field; or an equivalent combination of education and experience
Preferred
Juris Doctor strongly preferred
Experience working in a highly regulated, public-facing, or high-profile environment preferred
Proficiency with Microsoft Office Suite, including Excel, Outlook, PowerPoint, and Word
Company
San Francisco 49ers
San Francisco 49ers is an American football team that plays in the West Division of the National Football Conference in the NFL.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jed York
CEO
Sean Kundu
Vice President, Corporate Development
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