PadSplit · 3 hours ago
Product Designer (Fully Remote)
PadSplit is hiring a Product Designer to support their Member Growth team, focusing on creating member-facing experiences in a two-sided marketplace. This role involves designing flows for screening and verification while collaborating with cross-functional teams to address complex problems and enhance trust and safety.
AssociationCommunitiesLifestyleProperty ManagementReal EstateResidential
Responsibilities
Designing Flows — Create member-facing experiences for screening, identity verification, and income verification
Integrating Systems — Shape UX around API-driven identity, income, and background verification services
Balancing Tradeoffs — Improve flows that balance conversion, trust, and fraud prevention
Cross-Functional Partnering — Collaborate closely with Product, CX, Data, Legal, and Engineering partners
Handling Edge Cases — Design clear, respectful experiences for failures, delays, reviews, retries, and denials
Clarifying Moments — Help members understand what’s happening and why during sensitive interactions
Designing Collections — Approach collections-related experiences with empathy, transparency, and dignity
Iterating Thoughtfully — Use research and data to identify friction, test improvements, and refine over time
Qualification
Required
Complex UX Experience — Background designing multi-step or high-stakes product flows, ideally in fintech, marketplaces, or regulated environments
Research Fluency — Strong instincts for combining qualitative research with quantitative data to guide decisions
Risk-Aware Design — Comfort designing experiences involving identity, income, money, verification, or fraud
API Understanding — Working knowledge of API-based systems and how latency, errors, and partial success impact UX
Clear Communication — Ability to translate complex requirements into simple, human-centered language
Systems Thinking — Strong understanding of how upstream design decisions affect downstream outcomes
Cross-Functional Collaboration — Proven experience working closely with Product, CX, Data, Legal, and Engineering
Pragmatic Judgment — A calm, balanced approach to tradeoffs between growth, safety, and fairness
Company
PadSplit
PadSplit is an affordable housing tech startup that provides a house-sharing service for the workforce.
Funding
Current Stage
Growth StageTotal Funding
$35.24MKey Investors
Core Innovation CapitalTechstars
2023-01-01Series Unknown
2021-11-03Series B· $20.5M
2020-08-19Series A· $4.3M
Recent News
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