Sparks Group · 1 day ago
Electromechanical Field Service Technician III
Miami, FL, US
Full-time
Onsite
Mid LevelSparks Group creates trust in the digital age with integrated security technologies. They are seeking an Electromechanical Field Service Technician III who will provide customer-site servicing, installation, and repair of complex electromechanical equipment while maintaining high customer satisfaction.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Provide customer-site servicing, installation, and repair of complex electromechanical equipment
Maintain a high level of customer satisfaction through the use of data-driven tools and proactive attention to customer requirements
Receive escalated customer concerns on technical and service-related problems
Diagnose mechanical, hardware, software, and systems failures using established procedures
Determine the most effective repair/resolution to minimize customer downtime
Prepare reports for analysis of product failure trends and serviceability issues
Qualification
Required
Technical expertise in electromechanical equipment
Ability to provide customer-site servicing, installation, and repair
High level of customer satisfaction through data-driven tools
Proactive attention to customer requirements
Positive customer interactions
Support to customers on operational or maintenance aspects of equipment
Ability to diagnose mechanical, hardware, software, and systems failures
Determine effective repair/resolution to minimize customer downtime
Prepare reports for analysis of product failure trends and serviceability issues
Company
Sparks Group
We connect leading companies and nonprofits with exceptional IT, finance, creative and administrative talent - nationwide.
Founded in 1970
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Sparks
Chief Executive Officer
Company data provided by crunchbase