Tata Consultancy Services · 8 hours ago
ServiceNow Technical Architect
San Francisco, CA
Full-time
Onsite
Senior Level
$140K/yr - $160K/yrTata Consultancy Services is seeking a ServiceNow Technical Architect with expertise in ServiceNow FedRAMP implementation and ITIL processes. The role involves leading implementation programs, mentoring teams, and providing technical solutions based on customer requirements.
Business Information SystemsConsultingInformation TechnologyIT Management
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Good Communication and presentation skills, Client handling
Java Scripting knowledge and hands on experience on it
Hands-on design, development and deployment experience with the ServiceNow platform
Greenfield, Replatform, Consolidation and Migration Experience
Provide technical direction for the development, design, and systems integration for client engagement from the definition phase through implementation
Review work of development team
Create and execute development plans as appropriate to meet changing needs and requirements
Communicate and enforce coding standards
Develop and utilize deep platform knowledge and expertise in:
Workflow Configuration
Application UI Configuration
Coaching and mentoring of others and responsible for their career development, education and certification commensurate with the requirements of the practice strategy
Create and execute development plans as appropriate to meet changing needs and requirements
Good Communication and presentation skills, Client handling
Thought leadership – Steer the team towards success by creating a trust environment
Good at creating required information for Reporting and Dashboards
Qualification
Required
Experience as a Senior Architect / consultant
Candidate should have strong knowledge on ServiceNow FedRAMP implementation
Candidate should have Knowledge on FedRAMP security, authorization, and continuous monitoring
Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations
Experience in ServiceNow custom application design and development
Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances
Experienced in leading end to end Implementation and transformation programs in ITSM/ITOM/ , FSM, and CMDB
Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations
Should have strong knowledge on FSM design and implementation for large customer
Mentor and share technical knowledge/guidance to team
Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements
Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated
Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards
Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation
Good Communication and presentation skills, Client handling
Java Scripting knowledge and hands on experience on it
Hands-on design, development and deployment experience with the ServiceNow platform
Greenfield, Replatform, Consolidation and Migration Experience
Provide technical direction for the development, design, and systems integration for client engagement from the definition phase through implementation
Review work of development team
Create and execute development plans as appropriate to meet changing needs and requirements
Communicate and enforce coding standards
Develop and utilize deep platform knowledge and expertise in: Workflow Configuration, Application UI Configuration
Coaching and mentoring of others and responsible for their career development, education and certification commensurate with the requirements of the practice strategy
Create and execute development plans as appropriate to meet changing needs and requirements
Good at creating required information for Reporting and Dashboards
In order to comply with U.S. laws and regulations applicable to this position, the person(s) hired must possess the ability to obtain US Security Clearance which requires that the person be a U.S. Citizen, a U.S. Permanent Resident (i.e., a “Green Card Holder”), or a Political Asylee or Refugee
BACHELOR OF COMPUTER SCIENCE
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-01-25
Business Standard India
2026-01-25
Company data provided by crunchbase