Patient Service Representative jobs in United States
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Dexian · 12 hours ago

Patient Service Representative

Dexian is a company that provides various staffing and IT solutions, and they are seeking a Patient Service Representative to assist with customer service overflow. The role involves creating and updating accounts, handling data entry, and providing support in a high-pressure environment.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Vinayak Srivastava (Ronny)
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Responsibilities

Need customer service for overflow help with other teams
Accuracy – creating accounts and cases
Updating information in accounts from Med Billers

Qualification

Data entry skillsCustomer service experienceMicrosoft OfficeSalesforce CRMMulti-taskingTime managementDependable work ethicFeedback acceptance

Required

Need customer service for overflow help with other teams
Accuracy – creating accounts and cases
Strong accurate data entry skills
Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills
Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and 'customer service' skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional 'customer service' setting
Strong ability to multi-task and strong time management skills
Ability to function in a high-volume, fast-paced environment
Dependable and strong work ethic
Ability to accept and implement feedback and coaching

Preferred

Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
Experience working in a health care/pharmaceutical industry environment
Understanding of challenges associated with patients' medical condition

Company

Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.

Funding

Current Stage
Late Stage

Leadership Team

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Mahfuz Ahmed
Chairman of the Board
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Vikram Motiani
Managing Director
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Company data provided by crunchbase