Fairmont Hotels & Resorts · 9 hours ago
Accounts Receivable Clerk
Chicago, IL
Full-time
Onsite
New Grad, Entry Level
$27/hr - $30/hrFairmont Hotels & Resorts is a leader in luxury hospitality, and they are seeking a new Accounts Receivable Clerk at Fairmont Chicago, Millennium Park. The role involves supporting the Finance department on financial operations while ensuring an organized and efficient accounting environment.
HospitalityResorts
No H1B
Responsibilities
Prepare accurate invoices for groups, events, corporate accounts, and long‑stay guests in line with Fairmont and Accor standards
Verify supporting documentation such as contracts, banquet event orders, and rate agreements before billing
Ensure timely distribution of invoices to clients and internal departments
Monitor outstanding balances and follow up promptly to ensure timely payment
Maintain the AR ageing report and escalate overdue accounts as required
Liaise with clients to resolve billing queries professionally and efficiently
Reconcile guest and city ledger accounts daily, ensuring accuracy and completeness
Prepare month‑end AR reports for the Finance Manager and Financial Controller
Support audit requirements by maintaining organized, compliant financial records
Ensure adherence to Accor credit policies, including credit checks and approval processes
Maintain accurate client profiles in the PMS and financial systems
Protect guest data in line with GDPR and Accor privacy standards
Work closely with Sales, Events, and Front Office to ensure accurate billing information
Support colleagues by providing financial clarity on group blocks, deposits, and billing instructions
Attend departmental meetings to review AR performance and upcoming business
Perform clerical work, creating and maintaining spreadsheets
Handle customer inquiries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules
Keep management aware of any unusual operation or financial occurrences and/or significant deviations
Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevating to the Director of Finance
Cross-Train in other areas within the Finance Department
Other duties, as assigned
Qualification
Required
Accounting experience or degree in a related field is required
Ability to multitask, work in a fast-paced environment and have a high-level of attention to detail
Strong written and verbal communication skills
Demonstrate ownership and problem solving skills
Ability to embrace the Fairmont brand promise and luxury in your role and in all your interactions
Ability to foster an inclusive environment where every individual feels valued and respected
Preferred
Previous experience in hotel accounting
Benefits
Complimentary upgrades
Extended stays
Discounted stays across Fairmont & Raffles properties
Special dining and wellness discounts
Added luxuries to enhance your experience
Company
Fairmont Hotels & Resorts
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable.
Founded in 1907
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-11-25Acquired
Leadership Team
Isabel Chung
Executive Chef - Fairmont Empress
Recent News
2026-01-11
The Magnificent Mile Association
2025-11-11
Business Insider
2025-11-08
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