Senior Director of Fulfillment & Logistics Operations jobs in United States
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CI-GROUP · 5 hours ago

Senior Director of Fulfillment & Logistics Operations

CI-Group is a marketing solutions company that helps clients build their brands and connect with customers. They are seeking a strategic and hands-on Senior Director of Fulfillment & Logistics Operations to lead their 3PL distribution and warehousing division, overseeing the entire lifecycle of orders from inventory management to final-mile delivery.

AdvertisingMarketing

Responsibilities

Operational Leadership: Manage two warehouse locations and a team of approximately 25-35 exempt, non-exempt, and temporary associates. Build a culture of accountability, continuous learning, and excellence
Complex Fulfillment & Kitting: Oversee production scheduling for labor-intensive project assembly, kitting, and custom order configurations. Ensure "unboxing" quality meets the high standards of our customers, which include luxury and entertainment clients
Systems & Technology: Own the Extensiv 3PL WMS environment. Lead the setup and maintenance of billing procedures, inventory control, and reporting. Drive the exploration of automation and technology to increase throughput
Logistics & Shipping: Manage relationships with common carriers and small parcel delivery companies (UPS, FedEx, USPS). Apply deep knowledge of shipping rates, zones, and methods to optimize outbound costs
Strategy & Growth: Develop and execute a strategic plan that supports CI-Group's rapid growth. Standardize SOPs and streamline business processes to improve profitability
Data-Driven Performance: Establish, measure, and report on KPIs (e.g., order accuracy, pick-to-ship cycle time, inventory turnover) to drive continuous improvement (CI)
Internal Collaboration: Act as a key liaison between the warehouse and our branding, digital, and account teams to ensure seamless execution of client campaigns

Qualification

3PL distributionKittingAssemblyWMS systemsE-commerce fulfillmentShipping logisticsData analysisOperational leadershipStrategic planningContinuous improvementCollaboration

Required

10+ years of leadership in physical distribution, 3PL, and high-volume e-commerce fulfillment
Proven track record in kitting and assembly line production (managing multi-component projects rather than just bulk pallet movement)
Advanced experience with WMS systems (Extensiv 3PL experience is a major plus) and the ability to leverage data for production scheduling
Deep understanding of the parcel shipping landscape and common carrier logistics
Bachelor's degree in Business, Supply Chain, or a related field
Ability to remain active on the warehouse floor, including walking or standing for up to 8 hours a day

Benefits

Health Insurance
401K plan
Paid holidays, vacation, and personal time (available after 120 days)
All the free caffeine that you want!

Company

CI-GROUP

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CI-Group is a marketing and advertising company that provides integrated brand solutions and marketing support services.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase