Genesis10 · 1 week ago
AEM Support Engineer/Production Support
Pennington, NJ
Full-time
Onsite
Senior Level
$55.06/hr - $63.06/hr
5+ years expGenesis10 is currently seeking an AEM Support Engineer/Production Support with our client in the financial industry. The role involves providing support for AEM, incident response, and production support while ensuring compliance and performance checks across various platforms.
Information ServicesInformation Technology
Responsibilities
AEM and Sparta support; cross platform coordination; legacy CSS publishing; WCAG 2.1/2.2 compliance; weekly URL redirects; certificate management; Akamai caching/purges/traffic oversight
Platform patching; incident response; production support (author/publish); dispatcher and web server config (non dev); monitoring and performance checks; routine maintenance
Support publishing teams; non dev content updates; site readiness and upkeep; cross-platform content coordination
Splunk logging; Dynatrace APM/synthetics; Catchpoint; IIS log review; web performance checks; Akamai monitoring
Release coordination; incident/on-call support; backend/service oversight (non dev); API monitoring and escalation; vulnerability remediation tracking
Oversight of 9 AITs security reviews; vulnerability remediation; service ID rotation; RISK Deliverables; accessibility compliance; business continuity testing; EOL and decommissioning; PTO and coverage planning
Qualification
Required
5+ years of IT experience with proven past roles as a Developer (coding/debugging), Business Analyst (requirements/mapping), and QA Engineer (testing/test plans)
Ability to read and debug code in at least one major language (Java, C#, or Python)
Expert-level SQL for data investigation and integrity checks
Command-line proficiency in Linux/Unix environments
Experience in Root Cause Analysis (RCA) and the ability to distinguish between a 'System Bug' and a 'Business Process Gap'
Experience with Jira, ServiceNow, Splunk (or ELK), and Jenkins
Benefits
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
Company
Genesis10
Information Technology and Services
1001-5000 employees
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase