Amrit Ocean Resort & Residences · 10 hours ago
E11EVEN -Group Sales Manager
Miami, FL, US
Full-time
Onsite
Senior Level
5+ years expAmrit Ocean Resort & Residences is a leading hospitality management company that emphasizes innovation and luxury in its service offerings. The Group Sales Manager is responsible for driving revenue by developing relationships within assigned market segments and maximizing group business opportunities for E11EVEN Hotel & Residences.
HospitalityReal EstateVacation Rental
Responsibilities
Consistently drives group revenue by meeting or exceeding established sales goals and performance targets
Owns assigned market segments by prospecting, qualifying, and closing group business that aligns with the elevated E11EVEN brand
Manages sales activity within the established sales expense budget while maximizing overall revenue impact
Initiates, tracks, and follows up on all sales leads to ensure opportunities are converted into confirmed business
Maintains an active and strategic sales solicitation program that keeps E11EVEN top of mind within the group marketplace
Monitors production of top accounts, evaluates market trends, and adjusts sales strategies to maximize performance
Builds and sustains strong relationships with existing accounts through consistent contact based on the Account Coverage Program
Achieves or exceeds sales solicitation call goals as assigned by the Director of Sales
Creates memorable client experiences by hosting site inspections, property tours, entertainment, and client engagements that showcase the E11EVEN lifestyle
Delivers polished, engaging, and professional site inspections that highlight the hotel’s unique features, energy, and group offerings
Supports the execution of special promotions, sales blitzes, and targeted initiatives designed to drive group demand
Prepares and submits all required sales reports accurately and within established timelines
Demonstrates strong knowledge of Highgate sales policies, procedures, and selling techniques with a focus on maximizing occupancy and Average Daily Rate (ADR)
Leverages the hotel’s sales and CRM systems to enter and manage business, generate reports, block space, and maintain account profiles
Serves as the primary onsite point of contact for group clients to ensure a seamless experience from booking through arrival
Adheres to Prime Selling Time (PST) standards to ensure consistent outbound sales productivity
Expands brand visibility and generates new business through active participation in community events, professional associations, and industry networking opportunities
Reviews meeting planner feedback with the Director of Sales and ensures timely follow-up on service opportunities and improvements
Represents the brand by entertaining clients in a manner consistent with E11EVEN’s bold, luxury, and lifestyle-driven identity
Responds promptly and strategically to inquiries as part of the Inquiry Day Program to maximize conversion
Qualification
Required
A minimum of five years of progressive sales experience is required, including at least three years in a leadership or managerial role within high‑performance, revenue‑driven environments
Strong technical proficiency in Windows‑based systems and company‑approved spreadsheets and word‑processing applications is required
Exceptional verbal and written communication skills are essential, paired with the presence, polish, and confidence to engage high‑profile clients, senior leadership, and VIP guests
A refined ability to listen, read the room, anticipate needs, and clearly articulate value‑driven solutions is required
The ability to multitask, prioritize, and perform at an elite level in a fast‑paced, high‑energy, nightlife‑influenced environment is essential
Every interaction with guests, clients, and colleagues must reflect a luxury service mindset, elevated confidence, and brand‑forward professionalism
Attendance at all required hotel meetings, trainings, and brand activations is expected
Consistent and reliable attendance in compliance with Highgate Hotel Standards is required, with flexibility to support the rhythm and demands of a lifestyle property
A polished, professional appearance and elevated grooming standards must be maintained at all times, reflective of a bold luxury lifestyle brand
Strict adherence to Highgate policies, procedures, and safety standards is required to ensure seamless and sophisticated hotel operations
A results‑obsessed mindset is essential, with the ability to identify productivity gaps, seize opportunities, and help implement impactful solutions
Advanced problem‑solving skills are required, including the ability to anticipate challenges, pivot quickly, and deliver confident resolutions
The ability to analyze, interpret, and leverage complex sales data and market intelligence is required to drive informed decision‑making
Absolute discretion and confidentiality must be maintained when handling sensitive business, client, and revenue information
Preferred
Proven experience within a hotel, resort, or luxury lifestyle hospitality brand is strongly preferred
Hands‑on exposure to entertainment‑forward, nightlife‑adjacent, or destination properties is highly desired and critical to success in the E11EVEN ecosystem
College coursework in Business, Hospitality Management, Marketing, or a related field is beneficial
Company
Amrit Ocean Resort & Residences
Amrit Ocean Resort is an oceanfront resort that offers accommodations, rooms, suites, and condominiums.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Canada NewsWire
2024-11-21
Company data provided by crunchbase