Kouper · 2 hours ago
Senior ML Engineer
New York City
Full-time
Hybrid
Senior Level
$170K/yr - $190K/yr
5+ years expKouper Health is redefining how care transitions happen, aiming to improve the patient experience through innovative solutions. They are seeking a Senior ML Engineer to develop AI systems that enhance personalized patient engagement and optimize healthcare outcomes.
Electronic Health Record (EHR)Health CareMachine Learning
Responsibilities
Design and build LLM-powered applications for patient communication and care navigation
Develop predictive models for patient engagement, risk stratification, and care optimization
Build robust evaluation frameworks and metrics to measure model quality, safety, and clinical appropriateness
Architect ML systems that handle diverse healthcare data sources while maintaining privacy and compliance
Optimize model performance for latency, cost, and quality across production workloads
Collaborate with product and clinical teams to translate healthcare problems into ML solutions
Stay current on ML research and bring relevant innovations into production applications
Partner with backend engineers to integrate ML systems into the broader platform architecture
Qualification
Required
5+ years of experience in machine learning engineering with at least 2 years working with LLMs or NLP systems
Strong proficiency in Python and ML frameworks (PyTorch, TensorFlow, Hugging Face)
Hands-on experience building and deploying LLM-based applications in production
Deep understanding of modern ML techniques: fine-tuning, prompt engineering, RAG, embedding models
Experience designing evaluation frameworks and metrics for ML system quality
Strong software engineering fundamentals with ability to write production-quality code
Excellent problem-solving skills and ability to translate ambiguous requirements into technical solutions
Preferred
Experience with healthcare AI applications or clinical NLP
Background in conversational AI, dialogue systems, or voice-based applications
Research experience or publications in ML/NLP
Familiarity with healthcare data standards (HL7, FHIR) and privacy requirements (HIPAA)
Experience with ML infrastructure and MLOps (model serving, monitoring, feature stores)
Benefits
Competitive salary and equity package
Flexible work environment and remote options
Comprehensive health, dental, and retirement benefits
The chance to make a significant impact in a mission-driven startup focused on transforming patient care
Company
Kouper
Kouper is an AI platform that leverages context-rich Voice and SMS agents to close care gaps for the nation’s largest healthcare systems.
11-50 employees
H1B Sponsorship
Kouper has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Early StageTotal Funding
$10MKey Investors
General Catalyst
2025-05-08Series A· $10M
Leadership Team
Salman Ali
CEO & Co-Founder
Ablimit Keskin
Co-Founder
Recent News
2025-10-22
Venture Capital Firms
2025-05-16
2025-05-10
Company data provided by crunchbase