General Manager | Sales / Operations Manager jobs in United States
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Drybar · 3 hours ago

General Manager | Sales / Operations Manager

positionUS-NH-Salem
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date2+ years exp

Drybar is a company focused on creating a family-like culture and exceptional guest experiences. They are seeking an experienced Shop Manager to oversee daily operations, lead and support the team, and ensure a consistent and high-quality service experience for guests.

E-CommerceInternetRetail

Responsibilities

Oversee the day-to-day operations of the shop, ensuring consistency, efficiency, and an exceptional guest experience
Lead, inspire, coach, and support stylists and front desk staff through daily, hands-on leadership
Actively manage staffing, scheduling, and call-outs to ensure proper coverage and smooth operations at all times
Serve as a visible leader on the floor — coaching in real time and setting the standard through example
Perform services as an active stylist (when needed) while balancing leadership responsibilities
Train, develop, and support front desk staff to ensure confidence, professionalism, and strong guest connections
Maintain a clean, organized, and on-brand shop environment at all times
Manage inventory, supplies, and operational needs to support daily business flow
Collaborate closely with ownership to drive shop goals, performance, and team success
Foster a positive, accountable, family-style team culture rooted in respect, communication, and consistency

Qualification

Management experienceCosmetology licenseProblem-solvingLeadershipGoogle SheetsMindbody/BookerCommunication skillsOrganizational skills

Required

2+ years of management experience in a salon, spa, or service-based environment
Active New Hampshire cosmetology license
Full-time, in-shop position (40 hours per week)
Strong ability to problem-solve, set clear expectations and goals, and delegate effectively
Confident, decisive leader who can make sound decisions in a fast-paced environment
Excellent written and verbal communication skills
Flexible availability
Highly reliable, organized, and solution-oriented
Comfortable using Google Sheets and basic digital tools

Preferred

Experience with Mindbody/Booker is a plus

Benefits

Free Services
Paid CEs
Paid Time Off
Retail Discounts

Company

Drybar

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Drybar is a retail chain exclusively for blow-drying hair for a reduced price compared to traditional salons.
dateFounded in 2009
location
Irvine, California, USA
people-size1001-5000 employees
web-link
https://www.drybarshops.com

Funding

Current Stage
Late Stage
Total Funding
$48.5M
Key Investors
SPK CapitalCastanea
2019-12-19Acquired
2016-06-27Private Equity
2014-06-27Series Unknown· $20M

Leadership Team

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Cameron Webb
Founder + Creative Director
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Recent News

Global Cosmetics News
2025 in Review: Dollars in Dubai – Beauty Investment Defies Global Uncertainty
2025-12-22
PR Newswire
CHLOE WINE COLLECTION AND DRYBAR SHOPS BRING THE BOW TREND TO BLOWOUTS FOR THE ULTIMATE IN PAMPERING DURING THE HECTIC HOLIDAYS
2025-11-18
Business Insider
The Dyson Airwrap and Supersonic hair dryer are both on sale for Prime Day right now for close to their lowest prices ever
2025-10-07
Company data provided by crunchbase