E Tech Group · 4 hours ago
Account Manager
Plano, TX
Full-time
Onsite
Mid Level
3+ years expE Tech Group is one of the largest engineering and system integration firms in the United States, providing IT automation and control solutions for over 30 years. They are seeking an Account Manager to serve as the primary relationship owner for assigned clients, focusing on long-term account growth and customer satisfaction while coordinating between clients and internal teams.
Cyber SecurityInformation TechnologyManufacturing
Responsibilities
Own and manage assigned client accounts, serving as the primary point of contact
Build trusted, long-term relationships with client stakeholders at multiple levels
Maintain regular communication to understand client goals, challenges, and upcoming initiatives
Identify opportunities for expanded services, upgrades, and new projects within existing accounts
Collaborate with engineering and project teams to develop solutions that align with client needs
Support proposal development, pricing coordination, and contract negotiations
Meet or exceed assigned revenue and margin targets for managed accounts
Act as the bridge between clients and internal teams, ensuring clear communication and expectation alignment
Participate in project kickoff meetings and key milestone reviews as needed
Ensure scope clarity and assist with change management discussions
Advocate for the customer while balancing project execution realities
Maintain a working understanding of automation platforms, control systems, OT networks, and integration services
Stay informed on industry trends, standards, and emerging technologies relevant to client markets
Partner with technical teams to ensure proposed solutions are practical, scalable, and compliant
Monitor account health and proactively address issues or concerns
Contribute to continuous improvement through client feedback and lessons learned
Be an ambassador who embodies our Core Values, prioritizing the success of E Tech Group, our clients, and the professional development of our associates
Qualification
Required
3+ years of experience in account management, sales, or business development within a systems integrator, automation firm, or related technical services environment
Experience managing complex, project-based client relationships
Strong communication and relationship-building skills
Ability to understand and discuss technical concepts with engineers and non-technical stakeholders
Proven ability to manage multiple accounts and priorities simultaneously
A DNA comprised of collaboration and teamwork
Benefits
401k + match + prompt enrollment.
Prompt enrollment into Medical, Dental, and Vision benefits.
Generous paid time off that includes paid vacation, paid holidays, paid family leave and sick time off.
Learning and growth are key parts of the E Tech culture. We provide you with training and continuing education from day one, so you can advance your career.
Company
E Tech Group
E Tech Group offers discrete manufacturing, operations, management, cybersecurity, industrial IT, continuous, and batch processes services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Graham Partners
2024-04-11Private Equity
2024-04-11Acquired
Leadership Team
Sean Smiley
Chief Revenue Officer
Recent News
2025-11-05
2025-10-24
2025-09-30
Company data provided by crunchbase