TJFACT LLC - Totally Joined for Achieving Collaborative Techniques · 8 hours ago
Cleared Systems Administrator (OCONUS - Iraq)
Washington, District of Columbia, United States
Full-time
Onsite
Entry, Mid Level
2+ years expTJFACT is a minority owned, CVE verified Service Disabled Veteran Owned Small Business providing services to U.S government agencies. They are seeking a Systems Administrator to support their DOS DT IT team, responsible for managing and optimizing enterprise network systems and providing high-level customer support.
Cloud ComputingCyber SecurityGovernmentInformation TechnologyManagement Consulting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Responsible for testing, installing, configuring, maintaining, optimizing and upgrading various aspects of an enterprise network, including but not limited to: Hardware (mobile devices, thin clients, workstations, servers, hubs, bridges, switches, routers and encryption devices) Software (operating systems, enterprise configuration management, and analysis) Services (wired and wireless networks, leased circuits, and extranets) to support Wide Area Networks (WAN), Metropolitan Area Networks (MAN) and Local Area Networks (LANs)
Responsible for: analyzing and defining network requirements
Documenting and maintaining basic network architecture
Network workload monitoring capacity and performance
Diagnosing and resolving network issues
Developing network backup and recovery procedures
Applying and ensuring rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services
Common tasks will include: Image workstations via image server Build images for the image server Verify security settings, and create scripts for automation Modify Active Directory settings and policies while ensuring security standards are maintained Manage and build Structured Query Language (SQL) databases Install, maintain, patch, troubleshoot, test, and document system and network hardware on the local networks Support customer requirements for migration to and troubleshooting of cloud based applications, data, and email Monitor network performance Troubleshoot core switches and routers Configure and secure new network devices Install infrastructure as required
Systems Administrator may serve as the primary point of contact for the following duties (which may be performed in person or via remote support while staffing the DT Help Desk in Controlled Access Area (CAA) and non-CAA facilities): issuing, repairing, and refurbishing mobile devices fulfilling user support requests setting up and supporting multimedia presentations setting up and supporting audio and video conferencing
Provide a high level of customer support for customers who need advice, assistance, and training
Must provide on-site “smart hands” support and data gathering for remote technicians from various backgrounds that may not align with traditional IT support (Radio, Telephone, etc.)
If a major systems outage or recurring problem impacts customers, the Systems Administrator works with other DT team members to identify and troubleshoot the problem and communicate updates about likely resolution times to the Mission community
All requests for assistance and their resulting status updates and eventual resolutions are logged by the Systems Administrator for trend analysis
Create and maintain standard operating procedures for common systems tasks
Qualification
Required
Minimum Associates degree in Information Technology (IT) related field and two years' experience in systems administration – OR – four years' experience in systems administration is required
Microsoft Certified Systems Administrator (MCSA Windows Server 2016), Engineer (MCSE Core Infrastructure) or equivalent may be considered in lieu of the Associates degree
Cisco Certified Network Associate (CCNA), CompTIA Network+, or similar networking certification is required
CompTIA Security+ certification or similar is required
Previous Help Desk or Customer Support experience required
Microsoft (MS) Active Directory
MS Windows Server 2012/2016/2019
MS Exchange Online
MS Systems Center Configuration Manager (SCCM) 2012
Solutions from other vendors for data management, virtualization, consolidation, performance tuning, capacity planning, and backup and recovery (NetApp, Avamar)
A high level of interpersonal skill is required to liaise between customer needs and higher tiers of internal technical support within Mission Iraq and at other Department of State locations
Requires a highly skilled individual, versatile in administering and installing client workstations (PC), servers, and data networks
Experience with Microsoft products including Server 2016, Exchange Online, Active Directory, Windows 10, and Office 365
Familiarity with Linux, Splunk, NetApps, Cisco Prime, VMware, or other common off-the-shelf (COTS) applications related to system and network management
Able to support configuration and maintenance of all DOS-approved operating systems
Active security clearance
Preferred
CompTIA Cloud+ certification (or equivalent or higher) is desired
CompTIA A+ certification (or equivalent or higher) is desired
Benefits
Medical, Vision and Dental Insurance
401-K plus match
Paid Vacation days
Paid holidays
Short Term and Long-Term Disability
Voluntary Term Life
Company
TJFACT LLC - Totally Joined for Achieving Collaborative Techniques
Totally Joined for Achieving Collaborative Techniques (TJFACT) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that specializes in delivering high quality consulting services and solutions to the Federal Government.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
T
Terrence Evans
President & CEO
Company data provided by crunchbase