R.W. Mercer Co. · 4 hours ago
Technical Writer
United States
Full-time
Remote
New Grad, Entry LevelR.W. Mercer Co. is seeking a detail-oriented Technical Writer to create clear, accurate, and user-friendly documentation for technical products, systems, and processes. This role works closely with engineers, product managers, and support teams to translate complex technical information into easy-to-understand content for both technical and non-technical audiences.
Construction
No H1B
Responsibilities
Develop and maintain technical documentation, including user guides, SOPs, API docs, and knowledge base articles
Collaborate with engineering and product teams to gather and validate technical information
Edit, proofread, and standardize documentation for clarity, accuracy, and consistency
Update documentation to reflect product changes, enhancements, and releases
Ensure documentation meets quality, accessibility, and brand standards
Qualification
Required
Proven experience as a Technical Writer or similar role
Strong ability to simplify complex technical concepts
Excellent written communication and editing skills
Experience working with documentation tools (e.g., Confluence, Markdown, Google Docs)
Ability to work independently in a remote environment
Preferred
Background in software, IT, or SaaS environments
Familiarity with Agile or DevOps workflows
Experience with API or developer documentation
Benefits
Fully remote work environment
Competitive salary and benefits
Collaborative, fast-paced team culture
Opportunities for growth and skill development.
Company
R.W. Mercer Co.
R.W.
Founded in 1976
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase