Hilton Garden Inn · 22 hours ago
Hotel Sales Manager - OEM
Homestead, FL
Full-time
Onsite
Entry, Mid Level
1+ years expHilton Garden Inn is seeking a Hotel Sales Manager - OEM to drive revenue generation for the property. The role involves maintaining compliance with sales initiatives, fostering relationships with stakeholders, and ensuring guest satisfaction while actively participating in local community engagement.
ConsultingHospitalityHotelRentalRestaurants
Responsibilities
A sales manager will be responsible for sales and revenue generation for the property
Segments will vary based on size and experience of sales team and hotel needs
You will be responsible for maintaining compliance and remaining up to date on new sales initiatives for the brand and company
You will be actively involved in the STAR report critique and entering results in the month end report
You will implement and train on all McKibbon procedures that relate to sales, including systems and processes as directed by supervisor
You will maintain positive relationships with the management company, property owners, and clients
You will support guest experience and satisfaction in all operations
You will act as the face of the property by being actively involved in the local community
Check emails and voicemails daily with appropriate prompt response
Review McKibbon Hospitality’s daily report
Participate in Daily Sales Stand-Up
Review daily Delphi calendar (account, group, and function traces)
Review Delphi trace manager for past-due traces
Enter all sales activities into Delphi (traces, QIC, lost business)
Review assigned hotel(s) in-house guest ledger/arrival list
Research and prospect leads assigned
Prospect to set appointments/joint appointments/tours
Work on and update target accounts
Greet all assigned in-house meetings
Set-up/maintain group block on group/function schedules
Review budget and P/L with general manager
Provide knowledgeable input to operations team to assist in the creation of the Budget Workbook
Discuss interest in participating in a new hotel and/or acquisition sales blitzes with corporate sales team
Discuss interest in becoming a trainer for position focused training
Attend sales training as recommended by your general manager or Director of Sales
Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests
Must be attentive, friendly, helpful, and courteous to clients, guests, and associates
Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression
Qualification
Required
Associates/Bachelor's degree
1-year minimum experience in hotel sales preferred
A proven track record of meeting sales goals
Ability to actively support operational teams
Implement and maintain all sales documentation
The ability to make revenue management decisions to effectively grow market share
The ability to produce proactive sales strategies through direct sales calls, prospecting for new clients, and client visits
Computer Skills: Word, Excel, PowerPoint
Must be able to work independently and simultaneously manage multiple tasks
Strong organization and presentation skills
Ability to effectively interact with people of diverse socioeconomic cultural and ethnic backgrounds while solving complex problems and creating a productive sales environment
Ability to ensure that hotel policies, procedures and brand standards are followed
Maintain a high level of professionalism, trust and responsibility
Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation
Must excel in high-pressure, fast-paced environments
Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression
Preferred
Preferred experience with major brands such as Marriott, Hilton or Hyatt
Experience with Delphi Standard or Delphi FDC (highly desired)
Benefits
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Tuition assistance
Competitive Compensation with incentives
401K Savings Plan with 50% matching funds
Associate referral program
Brand and company training classes, workshops and conferences for career growth and development
Fundraising matching funds program
Team volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
Company
Hilton Garden Inn
Hilton Garden Inn® is an award-winning brand that provides business and leisure guests upscale, affordable accommodations and modern amenities for an experience that is simply on another level.
Founded in 1996Columbus, Georgia, USA
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Carrie Dickerson
RESERVATION COORDINATOR
Recent News
2025-08-17
Business Journals
2023-08-31
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