Director of Operations jobs in United States
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Diversified Maintenance · 18 hours ago

Director of Operations

Diversified Maintenance is committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. The Director of Operations oversees day-to-day operations of janitorial services, focusing on maximizing profits and maintaining service quality while leading and developing a team of managers.

Facility ManagementIndustrialJanitorial ServiceService Industry

Responsibilities

Lead and manage the day to day operation through a team of top performers
Manages the P&L for their operations
Hold executive responsibility for all vertical operations, employee management, finances, and people related functions, sales growth, startups, account management, legal, and other operating elements of the business
Responsible for client relations and retention
Manage and build performance teams, providing coaching, development and mentoring to a team of managers
Develop and hold the team accountable to managing key performance indicators
Stay current in business vertical and identify opportunities for company growth opportunities
Provide timely feedback and guidance for team members on operational issues and concerns

Qualification

Management experienceBusiness communicationCustomer service skillsProficient in Microsoft productsBilingualTeam leadershipOrganizational skillsIndependent thinkingEffective solutions analysisConflict resolutionActive listeningAdaptability

Required

High school diploma or equivalent
Minimum of five (5) years of management experience in janitorial industry
Business level oral and written communication skills; ability to speak, read, and write fluently in English
Ability to multitask and adapt to changing environments
Excellent customer service skills; active listening skills
Ability to lead and encourage teamwork; ability to negotiate and resolve conflict
Ability to work in a team environment and demonstrate sound judgment
Able to think independently
Ability to analyze and deliver effective solutions
Excellent organizational skills to include astute prioritization skills
Proficient computer skills to include Microsoft and Google products

Preferred

Bachelor's degree or higher in business management
Bilingual; ability to speak, read, and write in Spanish, French, or other languages
Prior cleaning or janitorial experience
Familiarity with custodial practices and commercial cleaning standards
Knowledge of floor care techniques including buffing and waxing
Experience in industrial cleaning or facilities maintenance

Benefits

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Company

Diversified Maintenance

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Diversified Maintenance is the nation’s leading provider of client-focused, quality facility maintenance services.

Funding

Current Stage
Late Stage
Total Funding
$17.5M
Key Investors
Norwest Mezzanine Partners
2010-03-03Series Unknown· $17.5M

Leadership Team

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Burney Veazey
COO - Retail/Consumer Division at Diversified Maintenance Systems, LLC
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Eric Johnson
Chief Operations Officer
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Company data provided by crunchbase