Affinity Management Services, LLC · 22 hours ago
Regional Director
West Palm Beach, FL
Full-time
Onsite
Mid Level
4+ years expAffinity Management Services is an Association Management Company serving various counties in Florida. The Regional Director will cultivate relationships with the association's board of directors, oversee vendor relations, manage finances, and create management plans while ensuring effective communication with stakeholders.
Financial ServicesManagement ConsultingProperty Management
Responsibilities
Supervise and provide leadership to Community Association Managers (CAMs) and other positions within the region, ensuring effective management and support across all locations
Develop, nurture, and manage positive and productive relationships with the association's board of directors, ensuring effective collaboration and communication
Oversee the performance and activities of association vendors, ensuring their cooperation and the quality of work provided when servicing the association
Monitor and review the association's finances, ensuring CAMs provide accurate financial statements. Provide guidance to the board for making sound financial decisions based on these reviews
Ensure CAMs prepare the association's annual budget, conducting detailed analyses of expenses, and offer recommendations for necessary funding to meet financial responsibilities
Ensure CAMs offer comprehensive administrative support, including the preparation of essential documentation to facilitate the smooth running of association meetings
Oversee the receipt and processing of important correspondence by CAMs, ensuring timely and appropriate responses
Develop a comprehensive management plan to guide the board of directors, aligning goals and objectives and setting accurate expectations
Ensure the creation of Requests for Proposals (RFPs) for job requests by CAMs. Review and analyze received bids to ensure accurate presentations of project specifications
Serve as the point of escalation for association emergencies, providing support to CAMs in making timely and effective decisions
Oversee major improvement projects managed by CAMs, particularly those exceeding $10,000 in capital. This includes reviewing RFPs, coordinating meetings, and monitoring vendor interactions
Establish clear, thoughtful, and consistent communication with the board, unit owners, vendors, and government agencies, conveying critical information, updates, and instructions as needed
Develop meaningful professional relationships with CAMs reporting to them, fostering a collaborative and supportive work environment
Train and develop CAMs on AMS processes and procedures, helping them reach their full potential
Conduct monthly meetings with CAMs and check in regularly with the team to ensure alignment, address concerns, and provide ongoing support
Create a weekly schedule to visit all properties within their portfolio, ensuring consistent oversight and engagement
Attend meetings with the leadership team and provide clear updates on any challenges and success stories
Represent Affinity Management Services values at all times
Qualification
Required
Active Community Association Manager License
Strong customer service, communication, and interpersonal skills
Effective written and verbal communication skills
Highly organized, people-oriented individual
Ability to work under tight deadlines and prioritize effectively
Ability to present and communicate in front of large audiences
Coaching and training abilities
Intermediate to advanced command of computer hardware/software, including Microsoft Office suite
Valid Driver's License
Associate's degree required (preferred concentration in Business, Real Estate, and/or Hospitality)
4+ years of Community Association Management and/or business experience with increasing levels of leadership and management responsibility
Proficiency in Microsoft Office Applications and Property Management systems
Preferred
Bachelor's degree with a concentration in Business, Real Estate, and/or Hospitality
Demonstrated experience conducting presentations in conjunction with Business Development and Sales
Management of large teams and projects
Experience with accounting concepts, P&L, and budget preparation
Benefits
Fully paid medical insurance option
Voluntary dental, vision, life insurance, and short-term disability
$650 monthly car and cell phone allowance
401(K) Plan after 90 days of employment
Competitive pay
Paid time off
A respectful, caring, and positive working environment
Opportunities for growth and promotion within the organization
Specialized training
Industry-related organization memberships
Mentoring support to help you achieve your career development aspirations
Company
Affinity Management Services, LLC
Affinity Management Services provides quality Community Association Management services from Dade, Broward through Palm Beach County.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rafael P. Aquino
Co-Founder & CEO
Recent News
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