Emerson · 1 hour ago
Business Analyst
Emerson is a global leader in automation technology and software, and they are seeking a Business Analyst to support the globalization of their processes. The role involves understanding customer needs, collaborating with various teams, and utilizing data analysis to enhance the customer experience.
ElectronicsIndustrial AutomationInternet of ThingsLightingManufacturingSoftware
Responsibilities
Understand customer needs through market research and the voice of customers. Utilize data to feed the development of process maps and governance models
Collaborate with Customer Care, Sales, Operations, Digital and IT teams to understand needs and improvement opportunities for the customer experience
Use concrete data analysis and insights to back up assumptions, make recommendations and drive actions around optimizing the overall customer experience
Drive key strategies and programs aimed at increasing adoption and overall team productivity
Identify process bottlenecks and look for innovative new ideas and features to test, which will yield value to the customer and the company
Create networks within the organization which can assist in delivery of change
Understand and analyze tech opportunities that will enable new productivity and utilization enhancement. Provide insights that modernize the vision and roadmap
Domain-specific responsibilities include (but are not limited to): Cost modeling, Process Mining, Org Modeling, BI and Dashboards, Market Research
Qualification
Required
Bachelor's degree
Zero (0) years of experience
Legal Authorization to work in the United States
Preferred
Bachelor's degree in a marketing, engineering, and/or business-related field
Strong communication, presentation, and interpersonal skills
Familiarity with data transformation and visualization software and concepts
Proficient in Microsoft Office
Benefits
A variety of medical insurance plans, with dental and vision coverage
Employee Assistance Program
Profit sharing retirement
Tuition reimbursement
Employee resource groups
Recognition
Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave
Company
Emerson
Emerson is an technology & engineering company providing innovative solutions for customers in industrial and residential markets.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Recent News
2025-11-11
Company data provided by crunchbase