HealthEx · 10 hours ago
Technical Sales Engineer
San Francisco Bay Area
Full-time
Hybrid
Senior Level
5+ years expHealthEx is an early-stage startup focused on empowering patients with control over their health data and improving collaboration among healthcare stakeholders. The Technical Sales Engineer will serve as the technical voice in customer engagements, bridging the gap between the platform's capabilities and customer needs, while driving technical wins and collaborating with various teams to ensure customer success.
Health CareMedicalPrecision Medicine
Hiring Manager
Jeremy Schwarz
Responsibilities
Lead technical discovery with prospects to understand their data integration needs, use cases, and technical requirements
Design solutions that leverage HealthEx's SaaS platform capabilities to solve complex healthcare data challenges
Deliver compelling product demonstrations tailored to each customer's specific workflows and pain points
Architect proof-of-concept (POC) implementations that showcase HealthEx's value and accelerate buying decisions
Articulate technical differentiation and competitive advantages in customer conversations
Translate complex technical concepts into clear business outcomes for both technical and executive audiences
Own technical sections of RFP and RFI responses, coordinating with cross-functional teams to deliver accurate, compelling content
Lead technical due diligence meetings with customer IT, security, compliance, and architecture teams
Address detailed questions about HealthEx's architecture, data security, compliance posture, and integration capabilities
Develop reusable technical content libraries for common questions and objections
Manage technical components of security questionnaires and vendor assessment processes
Serve as the trusted technical advisor throughout the sales cycle, building credibility with customer technical stakeholders
Navigate complex healthcare organizations to identify technical champions, blockers, and decision-making processes
Conduct architecture review sessions with customer engineering and IT teams
Address technical concerns proactively, working with Engineering and Product to resolve blockers quickly
Support contract negotiations by clarifying technical scope, implementation timelines, and SLA commitments
Facilitate smooth handoffs from sales to implementation, ensuring technical requirements are clearly documented
Partner closely with Business Development to develop account strategies and win complex deals
Work with Product (dotted line relationship) to communicate customer requirements, influence roadmap priorities, and validate new features
Collaborate with Engineering (through CTO dotted line) to ensure technical feasibility of proposed solutions and resolve escalated customer issues
Provide market and competitive intelligence to inform product strategy and positioning
Enable the BD team with technical training, demo best practices, and objection handling guidance
Support HealthEx's presence at major industry events through technical presentations, booth demos, and customer meetings
Contribute to thought leadership content, webinars, and customer case studies that showcase technical capabilities
Achieve quarterly and annual ARR goals as part of the commercial team
Own and nurture key technical stakeholder relationships at prospects and customers, serving as their primary technical contact
Maintain high win rates on opportunities where you're engaged in the technical sales process
Drive faster sales cycles by proactively addressing technical concerns and building customer confidence
Ensure seamless transitions from sales to implementation with clear technical documentation
Act as technical escalation point for strategic accounts, maintaining strong relationships with customer engineering and IT teams
Maintain deep expertise in healthcare data interoperability standards: FHIR, TEFCA, HL7, and evolving industry frameworks
Stay current on healthcare data exchange regulations, data security best practices, and compliance requirements
Understand the technical landscapes of health systems, payers, EHR vendors, and digital health platforms
Articulate HealthEx's approach to patient consent, data portability, and privacy-preserving data exchange
Build and maintain technical sales collateral: solution briefs, architecture diagrams, integration guides, demo scripts
Create compelling presentations that connect technical capabilities to business outcomes
Develop technical response templates and FAQ libraries for RFPs and due diligence
Train Business Development team on technical messaging and demo delivery
Manage technical response workflows and timelines for RFPs and security questionnaires
Track technical objections and competitive intelligence in CRM
Document customer technical requirements and solution designs for Product and Engineering teams
Continuously improve pre-sales processes, tools, and resources
Expect 3–5 days of monthly travel for customer meetings, technical deep dives, and on-site implementations
Support HealthEx's presence at major industry conferences (HIMSS, VIVE, JPM, developer events) with technical presentations and demos
Join in-person collaborations with our Bay Area team roughly once a month
Qualification
Required
Bachelor's degree in Computer Science, Engineering, Health Informatics, or related technical field; advanced degree a plus
5+ years in technical pre-sales, solutions engineering, or technical sales roles in healthcare technology or enterprise SaaS
Deep expertise in healthcare data standards: FHIR (R4/R5), TEFCA, HL7 (v2, CDA), and understanding of SMART on FHIR, Bulk FHIR, and USCDI
Strong understanding of healthcare data privacy regulations and security best practices
Experience with API integrations, data exchange architectures, and cloud infrastructure (AWS/GCP/Azure)
Proven track record of supporting complex enterprise sales cycles and contributing to deal wins
Strong technical writing skills with portfolio of RFP responses, solution designs, or technical documentation
Exceptional presentation and demo skills with ability to tailor technical messaging to different audiences
Preferred
Experience working with health systems, payers, EHR vendors, or digital health platforms preferred
Benefits
Competitive Compensation: Attractive base salary with performance-based bonus tied to company ARR goals.
Equity Opportunity: Generous stock options at a growing early-stage company.
Growth & Impact: Play a critical role in scaling our commercial engine and directly influence product direction.
Mission-Driven Culture: Your work empowers patients to control their data and improves healthcare outcomes.
Entrepreneurial Environment: Freedom to build pre-sales processes and systems from scratch while making tangible impact.
Flexibility & Collaboration: Flexible work arrangements, monthly Bay Area team gatherings.
Health & Wellness: Comprehensive medical, dental, vision, 401(k), and other wellness perks.
Company
HealthEx
HealthEx builds a patient-centric future for health data collaboration to unlock the next wave of precision medicine.
2-10 employees
H1B Sponsorship
HealthEx has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Early StageTotal Funding
$14MKey Investors
General Catalyst
2024-10-21Series A· $14M
Leadership Team
Priyanka Agarwal
Founder and CEO
Anand Raghavan
Co-Founder and CTO
Recent News
HealthCareIT News
2026-01-14
HospitalManagement.net
2026-01-13
Company data provided by crunchbase