ServiceNow ITSM jobs in United States
cer-icon
Apply on Employer Site
company-logo

Tata Consultancy Services · 16 hours ago

ServiceNow ITSM

positionJersey City, NJ
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$90K/yr - $110K/yr
date10+ years exp

Tata Consultancy Services is a leading global IT services, consulting, and business solutions organization. They are seeking a ServiceNow ITSM professional with extensive technical experience in design, implementation, and support of ServiceNow ITSM, discovery, and CMDB.

Business Information SystemsConsultingInformation TechnologyIT Management
check
H1B Sponsor Likelynote

Responsibilities

10 years of demonstrated technical experience with design, implementation and support of ServiceNow ITSM, discovery, CMDB and service mapping
Proficiency in ServiceNow development, including creating custom applications, modules and workflows
Understanding of ServiceNow data model, tables and relationships
Deep functional and technical understanding and implementation experience with ServiceNow ITSM, ITOM discovery and CMDB
Experience deploying and managing ServiceNow discovery on on-prem, AWS and Azure
Experience enhancing and/or creating patterns to support custom discovery
Experience implementing and managing service mapping
Strong knowledge and experience with ServiceNow ITSM, CMDB and CSDM framework
Understanding of Cloud Provisioning, and integration of ServiceNow with AWS and Azure cloud platforms is required
Strong understanding of network, infrastructure and application components and their inter-relationships to effectively support discovery and service mapping
Knowledge of ServiceNow orchestration for automating IT processes
Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
Experience with scripting languages such as JavaScript, Angular.js, Perl, PowerShell
Good understanding of ITIL
Experience implementing REST API integration with third party tools such as Intune, SCCM, Tanium, Qualys, VMWare etc
Ability to create custom reports, dashboards and visualizations
Familiarity with ServiceNow Performance Analytics
Experience with .Net development and backend SQL Server is preferred
Strong problem-solving skills, communication and collaboration skills

Qualification

ServiceNow ITSMServiceNow developmentServiceNow discoveryServiceNow CMDBCloud ProvisioningServiceNow orchestrationREST API integrationScripting languagesITILProblem-solving skillsCommunication skillsCollaboration skills

Required

10 years of demonstrated technical experience with design, implementation and support of ServiceNow ITSM, discovery, CMDB and service mapping
Proficiency in ServiceNow development, including creating custom applications, modules and workflows
Understanding of ServiceNow data model, tables and relationships
Deep functional and technical understanding and implementation experience with ServiceNow ITSM, ITOM discovery and CMDB
Experience deploying and managing ServiceNow discovery on on-prem, AWS and Azure
Experience enhancing and/or creating patterns to support custom discovery
Experience implementing and managing service mapping
Strong knowledge and experience with ServiceNow ITSM, CMDB and CSDM framework
Understanding of Cloud Provisioning, and integration of ServiceNow with AWS and Azure cloud platforms is required
Strong understanding of network, infrastructure and application components and their inter-relationships to effectively support discovery and service mapping
Knowledge of ServiceNow orchestration for automating IT processes
Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
Experience with scripting languages such as JavaScript, Angular.js, Perl, PowerShell
Good understanding of ITIL
Experience implementing REST API integration with third party tools such as Intune, SCCM, Tanium, Qualys, VMWare etc
Ability to create custom reports, dashboards and visualizations
Familiarity with ServiceNow Performance Analytics
Strong problem-solving skills, communication and collaboration skills

Preferred

Experience with .Net development and backend SQL Server is preferred

Company

Tata Consultancy Services

twittertwittertwitter
Glassdoor3.8
company-logo
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
dateFounded in 1968
location
Mumbai, Maharashtra, IND
people-size10001+ employees
web-link
http://www.tcs.com

H1B Sponsorship

Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)

Funding

Current Stage
Public Company
Total Funding
unknown
2004-08-25IPO

Leadership Team

leader-logo
K. Krithivasan
Chief Executive Officer & Managing Director
linkedin
leader-logo
Aarthi Subramanian
President and Chief Operating Officer

Recent News

Indian Express
TCS overhaul hits IT jobs but peers keep adding to payrolls
2026-01-25
Business Standard India
Mcap of 9 of top-10 most valued firms plunges by Rs 2.51 trn, RIL worst hit
2026-01-25
Livemint.com
₹2.5 lakh crore! M-cap of 9 of India's 10 most valuable companies nosedive amid market bloodbath last week
2026-01-25
Company data provided by crunchbase