N.C. Department of Information Technology · 10 hours ago
DMV- Administrative Specialist I
Nash County, NC
Full-time
Onsite
Entry Level
2+ years expThe N.C. Department of Information Technology is dedicated to enhancing the economy and vitality of North Carolina through efficient transportation services. The Administrative Specialist I position focuses on the quality assurance of vehicle title and registration applications, ensuring accurate processing and resolution of errors in documentation.
Information Technology & Services
Responsibilities
Ensuring the accurate and timely processing of vehicle title and registration application
Conducts thorough reviews of vehicle title/registration applications and documents
Identify errors created by LPA’s, On-Line Dealers, and DMV sections/units
Provide solutions to errors
Corresponds with LPAs, On-Line Dealers, DMV section/units, and the public to correct errors regarding the processing of vehicles, titles, and registration
Processes refund requests for license plates that have been surrendered to the DMV
Ensure the correct Highway Use tax has been paid
Ensure the Federal Heavy Highway use Tax has been paid
Processes Indemnity Bonds courts order, judicial sales, abandoned vehicles, mechanics/storage liens, and expedited sales
Respond to telephone calls from dealers, branch offices, customers and other DMV Units
Reviewing and correcting scanned documents that do not image properly
Identifying the problem relating to why documents were not scanned/imaged correctly
Determine the solution, and taking action to resolve the problem
Qualification
Required
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience
Demonstrated ability to use correct grammar, spelling, and vocabulary to compose/proofread correspondence
Demonstrated ability to interpret and explain policies, procedures, and law
Experience with Microsoft office applications and/or Mainframe databases
Experience reviewing and analyzing detailed documents and/or records for authenticity
Experience in collecting fees and reconciling a cash drawer
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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