Private Imóveis · 13 hours ago
Automotive Service Advisor, Writer
Lancaster, PA
Full-time
Onsite
Mid LevelPrivate Imóveis is a large dealership located in Lancaster County, Pennsylvania, seeking to hire a Service Advisor/Writer. The role involves scheduling appointments, advising customers on necessary services, and ensuring customer satisfaction through effective communication and follow-up.
Property ManagementReal EstateRental
No H1B
Responsibilities
Schedule appointments with customers
Meet and greet customers
Work with the customer and technician to identify the required maintenance using service history data
Advise customers on necessary/suggested services, notify customer of any current special promotions and upsell additional services
Compute cost of replacement parts and labor to restore vehicle to condition specified by customer
Estimate cost of mechanical, electric, or other repairs
Enter itemized estimate on service order and explain estimate to customer to gain their understanding of all services provided
Determine progress of repair/service orders and inform customer accordingly
Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately and on schedule
Review results of customer satisfaction surveys with service manager
Establish positive relationships with customers
Qualification
Required
Must have experience with demonstrated success as an Auto Service Advisor/Writer and have a pattern of 'sticking around'
Must be adept at working a plan for success and understand the processes necessary to achieve their objectives
High school diploma or equivalent
Valid in-state driver's license
Professional personal appearance
Must be authorized to work in the U.S. without sponsorship and be a current resident
Must pass pre-employment testing to include background checks, MVR, and drug screening
Benefits
Excellent Insurance program with vision and dental
Paid vacation
401(k) retirement plan
Company
Private Imóveis
A Private Imóveis atua no mercado imobiliário de alto padrão de Porto Alegre e São Paulo há mais de 15 anos.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-02-02Acquired
Company data provided by crunchbase