GDH · 13 hours ago
ServiceNow Administrator
GDH is seeking a ServiceNow Administrator focused on supporting and maintaining the ServiceNow platform. The role involves configuring discovery tools, managing CMDB health, and collaborating with senior team members to ensure platform stability and performance.
ConsultingEmploymentStaffing Agency
Responsibilities
Support and administer the ServiceNow platform to ensure optimal performance and stability
Configure and maintain Discovery probes, patterns, and mid-servers
Implement and manage Service Graph Connectors for system integrations
Monitor and maintain the health and accuracy of the CMDB
Assist with platform upgrades, patches, and troubleshooting/debugging tasks
Collaborate with senior engineers to develop enhancements and resolve technical issues
Document configurations, processes, and troubleshooting steps for team knowledge sharing
Stay informed on best practices and new features within ServiceNow
Participate in continuous improvement initiatives and system optimization efforts
Communicate effectively with technical and non-technical stakeholders
Qualification
Required
Bachelor's degree in Computer Science or a related field
Minimum 1 year of ServiceNow administration or development experience
ServiceNow Certified System Administrator (CSA) certification
Strong understanding of ServiceNow administration, including user management and configurations
Experience editing and customizing Discovery probes and patterns
Familiarity with platform upgrades, debugging techniques, and troubleshooting
Proven problem-solving skills and quick learning ability
Excellent communication and collaboration skills
Must be legally authorized to work in the United States without employer sponsorship, now or in the future
Company
GDH
GDH is consulting staffing firm that specializes in providing IT engineering-based candidates to commercial and government sectors.
Funding
Current Stage
Late StageRecent News
Bangkok Post
2025-10-22
2025-04-09
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