NEOGOV · 11 hours ago
Principal Deputy Clerk - Customer Service
Chesterfield, VA
Full-time
Onsite
Mid Level
$26.97/hr - $31.70/hr
3+ years expNEOGOV is seeking a Principal Deputy Clerk for their Customer Service Division in the Circuit Court Clerk’s Office. This role involves providing high-quality service to customers, handling legal documentation, and ensuring efficient office operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the first point of contact for customers seeking assistance from the Clerk’s Office
Answer customer inquiries and direct phone calls to the appropriate divisions within the office
Issue concealed handgun permits, notary commissions, minister authorizations, and other certificates/licenses
Handle the intake and processing of various criminal and civil documents
Process and receipt payments from customers
Perform end-of-day cash reconciliation and closing procedures
Prepare and submit monthly reports to state and local agencies
Administer oaths for state and local appointments
Complete other duties or special projects as assigned by the Clerk of Circuit Court
Qualification
Required
High school diploma or GED
Three years of previous office and/or customer service experience preferably in the court, legal, real estate, mortgage banking or credit bureau industry
Experience with standard office equipment and software
Knowledge of standard office procedures and complex legal procedures/terminology
Demonstrated skills in oral/written communication
Multi-tasking in a fast-paced environment
Meeting tight deadlines
Attention to detail
Public relations/customer service
Utilization of state-of-the-art technology and work proficiency
Pre-employment drug testing
FBI criminal background check
Education/degree verification
Preferred
College degree
Benefits
Access to a wide range of benefits including medical, dental, flexible benefit plans, various voluntary benefits, 529 savings plans, EAP, part-time leave, and more.
Workplace grounded in values of respect, growth, and dedication to service.
On-site fitness area and wellness room.
This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase