TeamPeople · 1 day ago
Technical Copywriter
TeamPeople is an organization dedicated to providing superior customer service. They are seeking a Technical Copywriter to craft clear and engaging copy that translates complex technology into accessible messaging, collaborating closely with creative teams to support brand campaigns and product launches.
Responsibilities
Write, edit, and refine copy across integrated campaigns, social, web, email, film/video, and experiential activations
Translate product and technical inputs (docs, specs, architecture concepts, research notes) into clear, accurate copy for technical and non-technical audiences
Partner with product, engineering, and research stakeholders to validate terminology, claims, and technical nuance
Write technical product storytelling assets (feature explanations, FAQs, onboarding flows, release messaging, explainer scripts) that reduce ambiguity and improve comprehension
Maintain terminology hygiene (glossary, naming consistency, approved phrasing) to reduce inconsistency across touchpoints
Calibrate depth by audience (developer vs. business vs. end-user) without losing accuracy
Translate creative briefs into compelling copy aligned to the company’s mission and values (technology with purpose, open innovation, empowering possibility)
Collaborate with designers, product, and marketing partners to ensure the verbal and visual story lands as one concept
Craft a range of deliverables including headlines, body copy, scripts, product narratives, thought-leadership support copy, and UX microcopy
Apply existing brand voice and messaging frameworks consistently; flag gaps and propose improvements based on learnings
Present copy and rationale clearly in reviews; incorporate feedback efficiently while protecting the creative intent
Support launch moments by producing multiple iterations and adaptations for channels, audiences, and regions (with guidance)
Maintain quality control for outputs: grammar, tone, accessibility, inclusivity, and attention to detail across outputs
Stay informed on cultural trends and emerging tech to keep the work relevant and credible
Qualification
Required
Strong writing fundamentals: clarity, structure, tone control, and editing discipline
Ability to simplify technical or abstract topics for non-technical audiences
Working knowledge of campaign development and digital content best practices
Comfortable working across multiple projects with deadlines; able to prioritize and manage revisions
Collaborative approach-able to co-create with designers and partners without losing accountability for copy quality
Sound judgment on when to propose bold ideas vs. when to optimize for brand consistency and speed
Ability to simplify technical concepts without losing accuracy; strong 'plain English' instincts
Terminology discipline (consistent naming, careful claims, avoids ambiguity)
Comfort partnering with product/engineering/research to validate accuracy and nuance
Bachelor's degree in English, Communications, Journalism, Advertising, or equivalent practical experience
4+ years of copywriting experience in an agency or in-house creative team
Experience writing across brand and digital channels (web, social, email)
Portfolio demonstrating conceptual thinking, executional range, and strong editing (headline-to-long-form)
Experience translating technical/product inputs into customer-facing copy (e.g., product pages, FAQs, explainers, onboarding, release messaging)
Preferred
Web3/blockchain familiarity
Bonus for video/script work
Experience within Web3, Blockchain and Crypto industry
Benefits
Health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans
Participation in a 401(k) plan
Company
TeamPeople
From the highly creative to the intrinsically technical, our passion is building successful communications teams world-wide with our flexible and scalable approach.
Funding
Current Stage
Late StageTotal Funding
unknown2017-09-11Acquired
Company data provided by crunchbase