Brokerage Client Assistant - RCAST & Registered jobs in United States
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Wells Fargo · 1 week ago

Brokerage Client Assistant - RCAST & Registered

Wells Fargo is seeking a Registered Client Associate as part of the Remote Client Associate Support Team (RCAST) in Wealth and Investment Management. In this role, you will support the Financial Advisory team by providing account information, handling administrative tasks, and improving support processes for clients.

BankingFinancial ServicesFinTechInsurancePayments
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Responsibilities

Support Financial Advisory team and their clients by providing account information or quotes, entering Financial Advisory approved security tickets, and completing various administrative tasks
Identify ways to improve Remote Client Associate Support Team (RCAST) Brokerage Client Support processes and offer RCAST Brokerage Client Support work group ideas
Perform moderately complex administrative tasks, handle telephone calls and other inquiries for research reports, as well as resolve account issues
Establish and maintain files to meet regulatory requirements
Create and produce reports as well as databases while establishing and maintaining files and records to support sales efforts
Receive direction from supervisors and escalate non-routine questions to more experienced roles
Interact with immediate RCAST Brokerage Client Support team and functional area on wide range of information, as well as internal and external customers

Qualification

Brokerage experienceClient services experienceFINRA Series 7FINRA Series 63Microsoft OfficeCustomer interactionAdministrative supportClient service focusPrioritize

Required

2+ years of Brokerage and Client Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Preferred

Brokerage client support experience
Administrative support experience in financial services
Experience interacting directly with customers
Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
Client service focus with the ability to listen to customer needs and recommend solutions
Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment

Benefits

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Company

Wells Fargo

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Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.

Funding

Current Stage
Public Company
Total Funding
unknown
1978-10-06IPO

Leadership Team

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Charlie Scharf
CEO
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Fernando Rivas
CEO of Corporate & Investment Banking
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Company data provided by crunchbase