Dimmitt Automotive Group · 9 hours ago
Service Advisor - Village Toyota
Homosassa, FL
Full-time
Onsite
Mid Level
$75K/yr - $125K/yr
3+ years expDimmitt Automotive Group has been serving the Florida Gulf Coast for over 100 years, providing a legacy of quality service. They are seeking an Automotive Service Advisor to act as the primary point-of-contact for guests, ensuring effective communication between customers and technicians while managing service expectations and delivering excellent customer service.
AutomotiveRetail
Responsibilities
Schedules service for guests either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
Ensures that required documentation is complete and is in compliance with regulations and standards
Complies with and enforces all safety policies and procedures
Welcomes each guest with a prompt and enthusiastic greeting
Personally refers guests with complaints that cannot be satisfied at the service advisor level to the service manager
Qualification
Required
High school diploma or GED
3-5 years of high luxury brand dealership experience
Unrestricted driver's license and clean driving record
Strong technical and customer service performance record
Ability to work productively in a fast-paced team environment
Positive attitude and professional appearance
Great communication skills
Ability to deliver world class customer service
Broad scope of automotive mechanical/electrical knowledge
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Basic computer and internet skills
Preferred
ASE certification
Benefits
Subsidized Health Insurance with eligibility the first of the month following 60 days of service
Company funded Group Term Life and matching AD&D in the amount of $5,000.00
PTO available with cashout option after the completion of 1 year of service
Paid holidays after the completion of 90 days of service
401(K) eligibility after the completion of 60 days of service. A company match is provided up to 3% of the associate’s contribution. Participants must be 21 years of age or older.
Company funded Employee Assistance Program offering 6 counseling sessions per year for the associate, spouse, and dependent children
Employee Discount Program to include sales and service
Company
Dimmitt Automotive Group
Dimmitt Automotive Group is a retail company that offers new and pre-owned vehicle services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Larguier
CEO
Andrew Riffee
Chief Marketing & Technology Officer
Recent News
Company data provided by crunchbase