Inside Account Representative jobs in United States
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TD SYNNEX North America · 1 day ago

Inside Account Representative

TD SYNNEX North America is seeking an Inside Account Representative for their CCA Organization to deliver results and provide exceptional customer service to partners. The role involves managing specific accounts, driving revenue growth, and handling complex customer issues.

Cloud ComputingInformation ServicesInformation TechnologyInternetSecuritySoftwareWholesale

Responsibilities

Manages customer and territory Profit & Loss
Must demonstrate critical thinking skills to successfully manage the growth and profitability of assigned territory
Generates new business through inbound and outbound calling
Coordinates with field sales team to answer RFPs, provide proposals to accounts, and QBR presentations
Identifies business growth opportunities through research and executes growth plans for the sales territory
Responsible for having knowledge of customers within assigned territory and creating relationships at the purchasing, sales, and operational levels. Align with vendor management to introduce, drive, and execute goals. Help coordinate customer engagement with Finance and Purchasing either directly or through executing actions of these groups
Builds and maintains detailed account profiles for each customer and has ability to identify opportunities to attached additional TD SYNNEX solution offerings where applicable
Ability to identify potential issues and challenges and provide visibility to them in a timely manner to Inside Account Executive/Sr. Inside Account Executive
Develops written documentation and procedures for assigned sales accounts and delegates repetitive tasks to internal TD SYNNEX support teams
Could travel / attends TD SYNNEX and Industry events depend on necessity
Collaborate with sales support to ensure quotes/orders are processed timely and accurately
Develop and maintain relationships at all levels with customers
Possesses basic understanding of TD SYNNEX strategy and initiatives and can provide value proposition to customer base
Uses project management skills to complete customer requests
Performs other additional duties as assigned

Qualification

Customer Relationship Management (CRM)ProfitLoss (P&L) ManagementProject ManagementNegotiation StrategiesCritical ThinkingEffective Written CommunicationOrganizational Management (OM)Quality DevelopmentOrder ProcessingMarginal AnalysisPipeline ManagementPricing ManagementPrioritization of TasksProfessional IntegrityQuote to OrderAdaptabilityConfidentialityCross-Functional CollaborationDecision-Making StrategiesRelationship Building

Required

4-year degree and 1-3 years of experience, or equivalent combination of relevant experience and education
Able to execute instructions and to request clarification when needed
Possesses strong data entry skills
Able to demonstrate complex problem solving, critical thinking, and decision-making
Able to communicate clearly and convey necessary information
Able to converse and write effectively in English and other local / regional language
Able to negotiate skillfully and promote/sell ideas persuasively
Possesses strong organizational and time management skills, driving tasks to completion
Able to adjust readily to change and adapt as needed
Able to constructively work under stress and pressure when faced with high workloads and deadlines
Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities
Able to work independently with minimum supervision
Able to effectively multi-task
Able to maintain confidentiality of sensitive information
Able to collaborate and build solid, effective working relationships with others
Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others
Able to use relevant computer systems and applications at an intermediate level

Benefits

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Company

TD SYNNEX North America

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We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem.

Funding

Current Stage
Public Company
Total Funding
unknown
2021-03-22Acquired
2017-10-02Post Ipo Equity
1986-04-23IPO

Leadership Team

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Evan Unrue
Chief Technologist, Iot, Analytics & Cognitive EMEA
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Company data provided by crunchbase