Ampcus Inc · 1 week ago
LAN Administrator
Jenkinsville, SC
Full-time
Onsite
Mid Level
3+ years expAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are seeking a LAN Administrator who will be responsible for installing software, setting up hardware, and troubleshooting computer issues. The role requires excellent customer service skills and the ability to manage workloads effectively while supporting various connectivity requirements.
Data ManagementInformation Technology
Responsibilities
Candidates should have a good understanding and knowledge of installing software and setting up hardware
Proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive
Proficiency in diagnosing and troubleshooting computer issues. Should have proficiency with imaging via SCCM and be able to handle large volumes of imaging requests
Must be able to troubleshoot and resolve any imaging issues for standard PC’s/laptops, tough books, tablets, etc
Experience supporting cell phones and iPads desired
Experience supporting Client and OCE printers/plotters desired
Ability to interface with a wide variety of clients and must have excellent customer service skills
Previous Helpline or customer service experience required
Excellent problem-solving and critical thinking skills are required
Must have strong listening skills and be able to respond to multiple customer requests or demands
Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation at hand. Willingly cooperates and works collaboratively with a team
Configure and test client workstations to utilize VPN access using secure token identification
Increase productivity and minimize downtime by supporting all company software, operating systems, workstations, charting/drawing, and network connectivity
Install image systems with appropriate OS for client needs
Install and configure core applications once base OS image has been deployed
Establish Internet accessibility, TCP/IP addresses, and internal and external e-mail accounts
Support various connectivity requirements including, but not limited to, Ethernet and TCP/IP
Qualification
Required
Candidates should have a good understanding and knowledge of installing software and setting up hardware
Proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive
Proficiency in diagnosing and troubleshooting computer issues
Should have proficiency with imaging via SCCM and be able to handle large volumes of imaging requests
Must be able to troubleshoot and resolve any imaging issues for standard PC's/laptops, tough books, tablets, etc
Ability to interface with a wide variety of clients and must have excellent customer service skills
Previous Helpline or customer service experience required
Excellent problem-solving and critical thinking skills are required
Must have strong listening skills and be able to respond to multiple customer requests or demands
Manages workload by wisely prioritizing his or her tasks often and adjusting to the situation at hand
Willingly cooperates and works collaboratively with a team
Configure and test client workstations to utilize VPN access using secure token identification
Increase productivity and minimize downtime by supporting all company software, operating systems, workstations, charting/drawing, and network connectivity
Install image systems with appropriate OS for client needs
Install and configure core applications once base OS image has been deployed
Establish Internet accessibility, TCP/IP addresses, and internal and external e-mail accounts
Support various connectivity requirements including, but not limited to, Ethernet and TCP/IP
Must have experience as a Desktop Technician/Administrator
Must be able to troubleshoot and resolve any imaging issues for standard PC's/laptops, tough books, tablets, etc
Must have prior experience configuring and testing client workstations to utilize VPN access using secure token identification
Must have proficiency in Windows 11/Office365 products/Outlook/Teams/One Drive
Possesses strong customer service skills
Demonstrates a sense of urgency in addressing issues affecting their customers and takes ownership of the issues affecting them
Must be an able listener. Communicates early and often with the customer keeping them informed of the situation
Minimum of High School Diploma or Equivalency (Required)
Preferred
Minimum of 3 years of experience as a Desktop Technician/Administrator
Preference for candidates who have worked as a LAN administrator in a regulated industry
Company
Ampcus Inc
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.
1001-5000 employees
H1B Sponsorship
Ampcus Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (7)
2022 (16)
2021 (13)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Raj Narayan
Sr. Vice President, Strategic Sales
Recent News
2025-08-18
2025-07-31
Seattle TechFlash
2025-07-15
Company data provided by crunchbase