Mid-Market Solutions Engineer jobs in United States
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Trustwell · 13 hours ago

Mid-Market Solutions Engineer

Trustwell is a rapidly growing tech firm on a mission to change the food industry with its innovative solutions. The Mid-Market Solutions Engineer will provide pre-sales support, deliver product demonstrations, and collaborate with sales teams to align customer needs with Trustwell's offerings.

ComplianceSaaSSoftware

Responsibilities

Deliver product demonstrations and presentations to mid-market prospects in partnership with Account Executives and Key Account Managers
Understand prospect needs and pain points to effectively map platform capabilities to desired outcomes
Support discovery efforts and assist in building demo environments or configuring lightweight use cases to showcase value
Collaborate with Product Marketing and Sales Enablement to maintain updated demo scripts, collateral, and use-case playbooks
Serve as the technical resource during sales cycles to address product questions, integration feasibility, and data workflows
Provide feedback to Product and Engineering teams on prospect requests, competitive gaps, and emerging market needs
Assist with the creation of ROI models, RFP responses, and other deal-support documentation as needed
Stay current on industry regulations, customer personas, and how Trustwell’s offerings align to compliance and operational pain points
Participate in sales training, product certification, and continuous learning to support evolving sales motions and product updates
Perform other duties as assigned

Qualification

SaaS experienceProduct demonstrationsCloud-based applicationsCompliance workflowsSales enablement toolsBuilding rapportCommunication skillsOrganizational skills

Required

Strong presentation and communication skills with the ability to explain complex concepts clearly to both technical and non-technical audiences
Experience conducting live software demos for mid-market B2B SaaS prospects
Working knowledge of cloud-based software applications and the SaaS business model
Ability to build rapport quickly with buyers, from food safety to IT to C-suite leaders
Skilled in translating requirements into solutions and identifying the 'why' behind the 'what.'
Strong organizational skills with the ability to manage multiple priorities across sales cycles
Comfort using CRM and sales enablement tools (e.g., Salesforce, Saleloft, HubSpot, ZoomInfo, etc.)
3–5 years of experience in a solutions engineering, pre-sales, sales consulting, or customer success role—ideally within a SaaS or enterprise software company

Preferred

Familiarity with concepts such as compliance workflows, traceability, supply chain systems, or food/nutrition software is a plus
Bachelor's degree preferred (technical, business, food science, supply chain, or related field)

Benefits

Full healthcare benefits, including medical, dental, and vision.
Supplemental benefits, including STD, LTD, HSA, 401k, etc.
Responsible Time Off (PTO) + Holiday Pay
Competitive Compensation + Bonus!
Excellent culture, growth opportunities, plus much more...

Company

Trustwell

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Trustwell is a dependable source for compliance and high-quality solutions in the food and supplement industries.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2026-01-05Acquired

Leadership Team

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Katy Jones
Chief Executive Officer
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Company data provided by crunchbase