Chase · 7 hours ago
AI/ML Software Engineer III
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Mid Level
$133K/yr - $185K/yr
3+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As an AI/ML Software Engineer III, you will be responsible for designing and delivering trusted AI technology products, implementing critical technology solutions to support the firm’s strategic objectives, and enhancing customer experiences through AI-driven innovations.
BankingFinancial Services
Responsibilities
Define the AI‑driven validation roadmap across Business Banking
Architect and embed end‑to‑end AI checks into campaign authoring and execution workflows for all channels
Build AI/ML models to enhance final reads (pre‑launch approvals), incorporating external signals and trend analysis to generate actionable recommendations
Partner with Marketing, , Legal, Compliance, and Controls to operationalize AI capabilities and standardize measurement across CCB sub‑LOBs
Automate quality metrics and evolve the learning agenda using internal benchmarks and external best practices
Provide executive‑ready insights, recommendations, and status updates on the portfolio roadmap and key learnings
Integrate with upstream and downstream systems to ensure seamless tooling and support Transformation objectives
Champion quality‑as‑a‑service: prevent errors and drive continuous improvement in validation processes
Demonstrate customer obsession by understanding and improving the end‑to‑end customer experience
Qualification
Required
Formal training or certification in Software Engineering concepts and 3+ years applied experience
Experience of Gen AI builds, Agents, and MCP
Experience in one of the programming languages like Python, typescript, streamlit, UI design. Intermediate Python is a must
Strong background in Natural Language Processing (NLP) and Large Language Models (LLMs)
Hands-on experience with machine learning and deep learning methods
Proficiency in AI and machine learning frameworks (e.g., TensorFlow, PyTorch)
Strong programming skills in languages such as Python, R, or Java
Ability to design and implement complex algorithms for recommendation systems and trend analysis
Experience in data integration and real-time data processing
Understanding of marketing and campaign testing processes
Preferred
Deep understanding of Large Language Model (LLM) techniques, including Agents, Planning, Reasoning, and other related methods
Experience of all LLM models and their capabilities
Experience with building and deploying ML models on cloud platforms such as AWS and AWS tools like Sagemaker, EKS, etc
Prior experience in credit card marketing and in-market testing
Excellent communication and presentation skills along with strong interpersonal skills and ability to translate technical concepts into actionable business strategies
Demonstrated initiative and creativity with a proven track record in leading AI tool development and implementation
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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