Dutch Bros Coffee · 12 hours ago
Operations and Field Services Intern
1930 W Rio Salado Pkwy Tempe AZ 85281
Internship
Hybrid
InternDutch Bros Coffee is a fun-loving company that makes a difference one cup at a time. They are looking for an individual to join their Operational Excellence team for the summer Emerging Talent Program, supporting both Field Operations and Field Services on various projects.
CoffeeFood and BeverageRestaurants
Responsibilities
Support both Field Operations and Field Services in shared initiatives
Ensure smooth alignment and communication between teams to meet throughput initiatives tied to the company WIG (Wildly Important Goal)
Collect, organize, and analyze operational and service-related data
Provide insights and recommendations to improve processes and outcomes
Develop and maintain reports that track performance against key metrics
Identify opportunities for process improvement within field operations and services
Contribute to the planning and execution of initiatives that enhance throughput and efficiency
Manage project-related tasks with accuracy and timeliness
Support project documentation, meeting preparation, and coordination of deliverables
Qualification
Required
Data Analysis
Software Proficiency
Microsoft Office Suite
Google Workspace
Inventory Management software
Point of Sale System
Project Management
Process Improvement
Adaptability
Organizational Skills
Teamwork
Be currently enrolled in an undergraduate program in Business Administration, Operations Management, or Project Management OR have a minimum of 2–3 years of experience as a shop leader or manager in a related field
Apply foundational knowledge or professional experience to support real-world field operations and field services projects
Support both Field Operations and Field Services in shared initiatives
Ensure smooth alignment and communication between teams to meet throughput initiatives tied to the company WIG (Wildly Important Goal)
Collect, organize, and analyze operational and service-related data
Provide insights and recommendations to improve processes and outcomes
Develop and maintain reports that track performance against key metrics
Demonstrate effective use of Microsoft Office Suite, Google Suite, and inventory/POS systems
Leverage project management software to support initiative tracking and execution
Identify opportunities for process improvement within field operations and services
Contribute to the planning and execution of initiatives that enhance throughput and efficiency
Manage project-related tasks with accuracy and timeliness
Support project documentation, meeting preparation, and coordination of deliverables
Strengthen adaptability by working in dynamic, fast-paced environments
Build organizational, communication, and teamwork skills through cross-functional collaboration
Demonstrate accountability and ownership of assigned responsibilities
Understand basic shop operations, workflows, and service processes; learns to identify gaps or inefficiencies
Clearly conveys information to field teams, vendors, and internal partners in both written and verbal formats
Adjusts quickly to changing priorities, environments, and project needs in a fast-paced field setting
Assists in identifying issues and proposing practical solutions, even with limited context
Ensures accuracy in data entry, scheduling, and documentation of operational activities
Works effectively with diverse field teams, supporting cross-functional projects without losing sight of the big picture
Balances multiple assignments and deadlines while supporting ongoing field operations
Keeps the end-user experience (Operators, crew, and customers) in mind when supporting field services tasks
Seeks opportunities to learn, asks questions, and proactively assists without waiting for direction
Comfort with tools like spreadsheets, scheduling platforms, ticketing systems, or other field operations software
Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions
Must be able to collaborate in-person with occasional impromptu in-person meetings
Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levels
Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 pounds
Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed
Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively
Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed
Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software
Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools
Company
Dutch Bros Coffee
Dutch Bros is a high-growth operator and franchisor of drive-thru shops that focus on serving hand-crafted beverages.
Founded in 1992
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.18BKey Investors
TSG Consumer Partners
2025-05-29Post Ipo Debt· $650M
2024-02-27Post Ipo Secondary· $232.4M
2023-09-06Post Ipo Equity· $300M
Leadership Team
Christine Barone
CEO and President, Board Member
D
Dane Boersma
Co-Founder
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
UPSTATE BUSINESS JOURNAL
2026-01-16
Springfield Business Journal
2026-01-11
Company data provided by crunchbase