NEOGOV · 10 hours ago
Claims Adjuster II
Human Resources - City of Colorado Springs, CO
Full-time
Onsite
Mid Level
$72K/yr - $86K/yr
3+ years expNEOGOV is part of the City of Colorado Springs, and they are seeking a Claims Adjuster II to join their Human Resources Risk Management team. In this role, you will handle liability, workers' compensation, and subrogation claims through investigation and evaluation, making informed decisions on the City's liability and settlements.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Investigate liability and workers' compensation claims against the City; schedule interviews with City staff and the public, virtually and in-person, for the purpose of data collection; and analyze and evaluate the city’s liability exposure and compensatory damages
Participate in subrogation of claims for the City by actively pursuing third parties for payment
Analyze and evaluate legal liability and damages, including subrogation, mitigating, negotiating, documenting progress, managing litigation, and settling claims, address questions of coverage, liability, subrogation, and damages
Assess and evaluate the facts, damages, and extent of injuries/property damage
Recommend/set reserves in determining legal rights of recovery; monitor and assess claim reserves throughout the claim life
Mitigate, negotiate, and prepare settlement agreements up to established authority levels
Provide assistance and resolve problems/complaints in a courteous, efficient, professional, and timely manner
Respond to public and staff inquiries in a courteous and timely manner; provide information within the area of assignment
Attend and participate in professional development meetings
Thoroughly document claim activity in claims database; provide prompt detailed responses to appropriate parties including claimants and attorneys
Work with citizens, stakeholders, and attorneys to review, adjust and settle claims
Document files; provide a sound tracking system for reporting and closing cases; and establish and maintain records, files, and historical data
Respond to all types of requests and inquiries
Ensure compliance with all federal, state, and local laws, codes, and regulations
Other duties as assigned
Qualification
Required
Bachelor's degree from an accredited college or university with major coursework in finance, business administration, public administration, legal/paralegal, or other research-intensive field
Three years of full-time professional analytical experience processing and adjusting liability, benefits, or insurance claims
Preferred
Experience handling progressively more complicated liability and subrogation claims
Experience handling progressively more complicated workers' compensation claims
Public sector risk management or claims experience
Experience using Origami
Experience with Microsoft Office applications
Strong negotiating and settlement skills
Benefits
Shift differential
Pay differential
Acting or lead
Special assignment
Hazard pay
Longevity
Cell phone allowance
Uniform allowance
Relocation
Awards
Standby
Call out
Compensatory time off
Tuition
Overtime
Extra duty
Incentive
Holiday premium
Proficiency
Vacation sell back
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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