Worldwide Flight Services (WFS) · 3 hours ago
Technical Product Manager
Irving, TX
Full-time
Onsite
Mid, Senior Level
3+ years expWorldwide Flight Services (WFS) is a global leader in ground handling services, employing over 22,200 professionals across various locations. The Technical Product Manager is responsible for the success of software products supporting WFS’s HR & Finance teams, working cross-functionally to ensure stakeholder needs are met and driving Agile development teams.
Air Transportation
No H1B
U.S. Citizen Only
Responsibilities
Uncover and understand customer needs and translate them into requirements documented in the form of user stories and functional requirements
Ensure requirements are fully understood by developers, quality assurance and operations and that implementation plans match expectations
Provide vision and direction to the development team and stakeholders throughout the project
Works with third parties to map out integration plans or evaluate different technology options
Understand, research, and follow technical trends in the cargo industry
Follow competitors and conduct capability analysis
Provide internal and customer training on how to use the product
Answer incoming questions about the product and its capabilities
Assess and address technical risks
Understand and analyze data pipelines, algorithms, and automated systems
Serve as a product evangelist and subject matter expert to the technical team
Define success criteria for testing and product acceptance
Facilitate the creation and maintenance of proper product documentation
Take lead of scrum teams as the Product Owner
Plan and prioritize product feature backlog and development in Jira. Ensure that the team always has an adequate number of prepared tasks to work on
Evaluate and prioritize changes and enhancements requests to ensure work focuses on those with maximum business value or ROI
Qualification
Required
Minimum 3-5 years of experience as a Product Manager including strong track record of shaping business strategy and ability to align software teams and senior leadership around the product vision
Experience in the cargo industry desired
Experience in warehouse management desired
Experience in the airline industry desired
Experience with writing business/functional requirements
Experience implementing Agile methodologies
Experience with SQL, .Net framework 4.5, MVC design pattern, MVC Core, and LINQ
Knowledge of Python and X-Code Object C, and Web Services RESTful/JSON is desired
Bachelor of Science degree in Computer Science, Information Systems or equivalent technical field
US Citizenship required
Preferred
Ability to work well with internal teams, including developers, business analysis, quality assurance, and operations
Possess advanced engineering and design skills
Able to assess emerging products to measure their potential value to the company and its operation, as well as make recommendations on which new technologies to invest in or leverage
Skilled at breaking down problems, building consensus, and setting direction in challenging situations
Proven ability translating qualitative and quantitative feedback into product requirements and actionable insights
Experienced at managing priorities and tradeoffs to deliver the highest value solutions for customers and end users
Superior product judgment - understands when to pivot and how to experiment in order to reduce uncertainty and inform next steps
Strong written and verbal communicator; can build trust with partners and influence decision-making towards the highest value outcomes
Benefits
Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered with company match!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
Company
Worldwide Flight Services (WFS)
Worldwide Flight Services (WFS), a SATS company, is a global air cargo logistics leader and best in class ground handling partner.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-09-28Acquired
Leadership Team
Barry D. Nassberg
Group Chief Commercial Officer
Recent News
Straits Times
2025-10-30
Company data provided by crunchbase