Salt River Project · 8 hours ago
College Intern - TechStop
Tempe, AZ, US
Internship
Hybrid
InternSalt River Project (SRP) is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. The candidate will be part of the End User Support (EUS) team, responsible for providing exceptional customer service support to SRP employees and fellow team members by ensuring efficient and effective work order management.
Energy
No H1B
Responsibilities
Provide on-site support in a walk-up support center for IT issues, requests, and devices (smart phones, tablets, laptops, and software), including general support, repairs, and refreshes
Troubleshoot issues with applications, operating systems, services, hardware, network connectivity and other infrastructure
Partner with other support teams and tiers by providing knowledge and technical assistance to fulfill requests and resolve issues
Work within a defined set of processes and procedures, including Incident Management, Knowledge, and Request Tickets
Create knowledge articles for Support and Business stakeholders
Assist with other unlisted duties as needed
Qualification
Required
A high school diploma, GED, or equivalent is required
In order to be eligible for the Student Intern Program at SRP, the employee must be actively enrolled in a minimum of six (6) credit hours that are college level (100) or above over the course of a regular semester and must be working towards a degree or certificate from an accredited college or university
For an accelerated program, the student must be enrolled in six credit hours in the equivalent of a traditional semester
All candidates must be legally authorized to work in the United States
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas
Preferred
Experience with the Windows & Macintosh Operating System and Microsoft Office productivity suite as well as Android IOS mobile devices
A strong background in client support and demonstrated ability to work with clients of varied technical skill levels
Oral and written communication skills, including understanding of good documentation practices
Well organized with the ability to manage and prioritize multiple tasks simultaneously
Benefits
401(k) plan with employer matching
Access to a recreation and fitness facility
Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year
Company
Salt River Project
As one of Arizona's largest utilities, Salt River Project has delivered low-cost, reliable power and water for more than 100 years.
Founded in 1903
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
W
Ward Roadarmel
CRO
Recent News
Energy-Storage.News
2026-01-20
Company data provided by crunchbase