Sea to Summit Global · 6 hours ago
Tech Rep
Sea to Summit is an award-winning Australian brand in the outdoor industry, known for designing and manufacturing innovative outdoor equipment. The Tech Rep will work directly with retail partners to enhance consumer experience through product knowledge and support, while collaborating with various teams to gather feedback and improve products.
Retail
Responsibilities
Travel regularly throughout North America to visit and partner with retailers and sales agencies to deliver an outstanding consumer experience through product knowledge and presentation
Design and deliver engaging, in-person and virtual technical product clinics to retail staff and internal teams
Leads, hosts, and executes seasonal product knowledge sessions that motivate, train, and engage store associates and internal teams alike Build and maintain strong, collaborative relationships with retail staff, managers
Track visits, clinics, and key outcomes using go spot check
Provide on-the-ground insight into regional trends, consumer feedback, and competitor activity
Support key retail events, clinics, demos, promotional activities and in-store activations as well a trade shows
Train individuals on product features, benefits, use cases, and competitive differentiation
Act as a brand ambassador, representing Sea to Summit’s values, culture, and brand promise in all interactions
Collaborate closely with Sales, Marketing, and Product teams to share retailer feedback and field insights to support continuous product and program improvement
Assist with periodic communications to teams around product updates, innovation or various other related items
Qualification
Required
2+ years of experience in outdoor retail, field sales, technical representation, or brand support role and high school diploma/GED
Proven background in supporting technical outdoor products and the ability to translate technical product details into clear, compelling consumer benefits
Comfortable presenting and speaking to diverse audiences, from consumers to retail staff to store leadership
Exceptional verbal and written skills with a strong aptitude for accuracy and detail
Strong relationship-building and interpersonal skills
Exceptional active listening and organizational skills
Aptitude for learning, understanding and retaining technical product information
Effective time management and planning skills
Proficient with MS Office Suite (Excel, Word, Outlook) and proficiency with CRM systems
Ability to work independently as well as in a team environment and manage a travel-heavy schedule
Familiarity with specialty outdoor retail environments and consumer expectations while having a strong understanding of technical outdoor gear
Flexible and adaptable when facing changing priorities in a fast paced environment
Benefits
Health insurance (medical, dental, vision)
Retirement match
EAPs
Paid time off
Community service leave
Paid holidays
Wellness stipend
Gear allowance
Some other great perks
Company
Sea to Summit Global
Since 1990, Sea to Summit has been your ally in every adventure—whether that’s on the deck of your sailboat or on a high-altitude expedition.
Funding
Current Stage
Growth StageTotal Funding
unknown2022-05-31Acquired
Recent News
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