Westcliff University · 1 week ago
Veterans Student Support Coordinator
Westcliff University is a leader in innovative global education, dedicated to empowering students through transformative programs. They are seeking a Veterans Student Support Coordinator to assist military veterans and their dependents in navigating the educational process and accessing their benefits, ensuring a successful transition into higher education.
Higher Education
Responsibilities
Serve as the primary point of contact for student veterans and their dependents, assisting them with the certification process for educational benefits (e.g., GI Bill® benefits, Veteran Readiness and Employment, California Department of Rehabilitation, tuition assistance programs)
Collaborate with university departments and external agencies to gather the required documents to ensure accurate and timely submission of benefit certification requests
Maintain up-to-date knowledge of federal, state, and institutional policies and regulations related to veterans' benefits
Assist student veterans in developing individualized education plans to meet their academic and career goals
Provide guidance on course selection, credit transfer, and degree requirements, ensuring compliance with veterans' benefits regulations
Conduct regular meetings with student veterans to review their progress and make adjustments to their education plans as needed
Coordinate and conduct New Student Orientation for Military/VA students
Coordinate and facilitate VA week for in-person attendance requirements
Prepare and maintain academic worksheets for student veterans, documenting their progress towards degree completion
Collaborate with academic advisors, faculty, and other relevant university personnel to ensure accurate and up-to-date recording of students' academic achievements
Monitor academic standing and progress, identifying potential challenges and providing appropriate interventions or referrals to support services
Offer personalized support and advocacy to student veterans, addressing their unique needs and challenges throughout their educational journey
Connect student veterans with resources and services available on and off-campus, including counseling, disability support, career services, and community organizations
Foster a supportive and inclusive environment that recognizes the contributions and experiences of student veterans
Monitor student enrollment and academic progress to ensure program completion and academic success
Maintain comprehensive and accurate records of student veterans' certifications, education plans, academic worksheets, and other relevant documentation
Generate reports and provide data analysis as needed to monitor program effectiveness and ensure compliance with reporting requirements
Participate in professional development activities to stay abreast of current trends, best practices, and regulatory changes in veterans' education benefits
Weekly in-person outreach to local Non-profit organizations, Community Colleges, and Military-related events
Qualification
Required
Bachelor's degree in a related field (e.g., education, counseling, social work) is preferred
Knowledge of veterans' benefits programs, including the GI Bill® and related regulations, is essential
Strong organizational skills and attention to detail, with a proven ability to manage multiple tasks and prioritize effectively
Excellent interpersonal and communication skills, both verbal and written, to effectively engage with student veterans, university staff, and external stakeholders
Proficient in utilizing computer applications and student information systems for record-keeping and reporting purposes
Sensitivity to the unique needs and experiences of military veterans and their dependents, along with a commitment to providing exceptional service and support
Track record of proactive and solution-focused customer service approach
Preferred
Previous School Certifying Official (SCO) experience preferred
Experience working with military veterans, preferably in an educational setting, is highly desirable
Company
Westcliff University
Westcliff is comprised of a College of Business, College of Education, College of Technology & Engineering & Western State College of Law.
Funding
Current Stage
Late StageLeadership Team
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