Zurich North America · 15 hours ago
Sr. Claims Specialist (General Liability)
Maitland, FL
Full-time
Hybrid
Senior Level
$76K/yr - $124K/yr
6+ years expZurich North America is seeking an individual interested in growing their claims career with their Commercial General Liability Team. The role involves handling complex commercial claims while ensuring a customer-centric service and collaborating with various stakeholders.
CommercialFinancial ServicesInsurance
No H1B
Responsibilities
Handle multi-party commercial line claims of moderate to high exposure and complexity within specific authority limits
Ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service
Collaborate and develop partnerships with internal and external points of contact including customers, vendors, suppliers, and brokers to provide a quality claims experience
Learn and develop knowledge of established protocols and industry best practices to ensure that claims are handled in the most efficient, effective way while delivering a quality customer-centric claims experience
Qualification
Required
Juris Doctor with 2+ years of experience in Claims and/or Litigation Management OR
Bachelor's Degree with 6+ years of experience in Claims and/or Litigation Management OR
High School Diploma Equivalent with 8+ years of experience in Claims and/or Litigation Management OR
Zurich Certified Insurance Apprentice with an Associate Degree and 6+ years of experience in Claims and/or Litigation Management OR
Completion of Zurich Claims Training Program and 6+ years of experience in Claims and/or Litigation Management
Must obtain and maintain required adjuster license(s)
Proficiency in Microsoft Office
Knowledge of insurance regulations, markets, and products
Preferred
6+ years of experience in commercial general liability claims handling, including complex litigated and severity injury claims
6+ years of litigation management experience
Ability to work independently
Active adjuster's license
Strong relationship-building skills and ability to collaborate across work groups
Familiarity with claims adjustment process and vendor utilization
Understanding of financial and actuarial/reserving concepts
Negotiation strategies expertise
Strong strategic thinking and negotiation skills
Organizational and time management abilities
Customer service experience
Strong analytical, critical thinking, and problem-solving skills
Excellent verbal and written communication skills
Benefits
Short-term incentive bonus eligibility set at 15%
Competitive pay and comprehensive benefits for employees and their families
Company
Zurich North America
Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
James Bracken
Chief Financial Officer
Ann Chai
Chief Risk Officer
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2026-01-06
2026-01-06
Company data provided by crunchbase