Optimum · 1 day ago
Community Account Manager
Bronx, NY
Full-time
Onsite
Senior Level
$59K/yr - $96K/yr
5+ years expOptimum is a leader in the fast-paced world of connectivity, seeking a Community Account Manager to enhance lives by providing reliable connectivity solutions. The role involves managing a portfolio of multi-dwelling unit properties, growing market share, and cultivating relationships with leasing staff to maximize revenue.
Telecommunications
No H1B
Responsibilities
Consistent achievement of monthly sales, revenue quotas and key performance indicators
Coordinate marketing events and cultivate relationships with sales, leasing staff and HOA's representing our brand, products while providing service excellence
Conduct site and virtual visits with property staff, updating and replenishing sales collateral, and educating leasing staff about new and existing product offers and the value of the optimum brand
Schedule quarterly/semi-annual reviews with property staff to “walk” the property, understand business trends and share property performance against established targets
Act as a liaison between property management and our internal Technical Operations, Construction Department and Sales Support to address service issues that impacts our ability to deliver on-time and exceptional service
Timely tracking and reporting of all sales, events, visits, and property escalations
Act as a point of contact with Bulk Property management staff, coordinating new customer onboarding and de-bulk events
All other duties assigned by your supervisor
Qualification
Required
5+ years related experience
Ability to travel up to 75%
Strong communication skills are a must
Proficiency in Microsoft Excel and Office Suite programs is required
Business Development experience with emphasis on new customer acquisition and relationship management
Must be self-motivated and able to work independently
Computer skills, including Windows-based applications, and the ability to work within Salesforce and sales order entry and CRM platforms
Strong people and relationship management skills
Must possess and maintain a valid driver's license in good standing within the state of current residence
Company
Optimum
At Optimum, we believe in the power of connection. We deliver fast internet, mobile, TV, and phone services to millions of homes and businesses.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase