Customer Support Representative (Remote) jobs in United States
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lylu.wear · 7 hours ago

Customer Support Representative (Remote)

positionUnited States
timePart-time
remoteRemote
seniorityNew Grad, Entry Level

Lylu Wear is hiring a Customer Support Representative to support their Distribution Department in Worcester. This role focuses on order-related assistance and customer communication across their supply and delivery flow.

Responsibilities

Respond to customer inquiries about orders and deliveries
Coordinate with distribution and warehouse teams
Track shipments and resolve delivery issues
Update order status in internal systems
Ensure clear and timely customer communication

Qualification

Written communication skillsCustomer support experienceCRM tools proficiencyOrganizational skillsDetail-oriented mindset

Required

Strong written communication skills
Comfortable working with CRM or support tools
Organized and detail-oriented mindset
Must be currently based in Massachusetts

Preferred

Previous customer support experience

Benefits

Remote work within Massachusetts
Part-time or full-time flexibility
Structured onboarding and training
Supportive and collaborative team
Long-term growth opportunities

Company

lylu.wear

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people-size11-50 employees
web-link
https://lylu.es/

Funding

Current Stage
Early Stage
Company data provided by crunchbase