lylu.wear · 1 day ago
Customer Support Representative (Remote)
United States
Part-time
Remote
New Grad, Entry LevelLylu Wear is a growing fashion brand seeking a Customer Support Representative to support their Distribution Department. This remote role focuses on order-related assistance and customer communication across the supply and delivery flow.
Responsibilities
Respond to customer inquiries about orders and deliveries
Coordinate with distribution and warehouse teams
Track shipments and resolve delivery issues
Update order status in internal systems
Ensure clear and timely customer communication
Qualification
Required
Strong written communication skills
Comfortable working with CRM or support tools
Organized and detail-oriented mindset
Must be currently based in Massachusetts
Preferred
Previous customer support experience
Benefits
Remote work within Massachusetts
Part-time or full-time flexibility
Structured onboarding and training
Supportive and collaborative team
Long-term growth opportunities
Company
lylu.wear
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase