Integrated Power Services · 6 hours ago
Customer Service Coordinator
Riverview, FL
Full-time
Onsite
New Grad, Entry LevelIntegrated Power Services (IPS) is a leading service provider in the power management sector, committed to empowering its team members. The Customer Service Coordinator will support service operations by managing service calls, tracking parts, and ensuring accurate billing and invoicing for the standby generator division.
Electrical DistributionIndustrial Engineering
Responsibilities
Support service operations with dispatching, billing, invoicing, data entry, incoming service calls, and tracking parts for our standby generator division
Service calls: take incoming service calls from residential, commercial, and industrial customers then process, record, and coordinate service call appointments with technicians and customers, and follow up on customers' inquiries
Parts: assist with evaluating all parts required on service orders, track and reconcile parts orders
Service Orders: Track, review, invoice, and bill service orders as needed
Data entry: enter write-ups and time sheets from technicians, document all correspondence in CRM
Qualification
Required
Related experience in an industrial environment
Intermediate to advanced experience working with Microsoft Office
Good verbal and written communication skills
Able to work in a fast-paced, service-oriented environment
Requires excellent interpersonal and customer service skills
Preferred
Bilingual – English, Spanish
Benefits
Paid Time Off (PTO)
401k Employer Match
Bonus Incentives
Tuition Reimbursement Program
Medical, Dental and Vision plans
Employee Assistance Program (EAP)
And more!
Company
Integrated Power Services
Integrated Power Services is an engineering company that offers electric motors and generators services.
Founded in 2007
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-10-19Acquired
Leadership Team
John Zuleger
President and CEO
Robert Koren
Former CEO/Owner at NAT'L - now in an advisory role with IPS
Recent News
2025-12-19
Company data provided by crunchbase