Macy's · 11 hours ago
Retail Commission Sales Associate - Furniture/Mattresses/Rugs, Woodfield - Part Time
1 Woodfield Mall, Schaumburg, IL, 60173, US
Full-time, Part-time
Onsite
Entry Level
1+ years expMacy's is more than just a store; it’s a story that has captured the hearts of America for over 160 years. As a Furniture Sales Colleague, you will create exceptional shopping experiences, build lasting customer relationships, and achieve sales goals while providing expert guidance on furniture solutions.
Consumer GoodsFashionRetail
Responsibilities
Build lasting customer relationships by offering personalized service and demonstrating deep product knowledge
Achieve sales goals and promote protection plans
Manage return rates and encourage customer engagement with the loyalty program
Support inventory and fulfillment activities within the department
Use technology to assist customers in visualizing purchases, placing orders, and comparing products
Stay current on product training through digital tools and vendor resources to provide expert guidance
Maintain contact with customers throughout the delivery process and resolve issues to ensure satisfaction
Greet teammates and ensure the sales floor is clean, organized, and prepared for customers
Review sales goals and learn about new arrivals and top-selling items before starting the day
Offer a warm welcome to customers and create personal conversations to build relationships
Maintain a shoppable space by recovering the floor and updating signs and pricing
Share loyalty program benefits and ensure customers have all they need before they leave
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges along with Client and Protection plan goals
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
1-2 years of related experience is required
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP, Retail Media
Recent News
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