Everise · 20 hours ago
Senior Director Legal (Associate General Counsel)
United States
Full-time
Remote
Director/Executive
$160K/yr - $170K/yr
10+ years expEverise is a global experience company dedicated to elevating customer experiences and celebrating diversity. The Senior Director, Legal will provide strategic legal support focusing on employment and labor law, litigation management, and commercial risk, while partnering with various departments to manage legal risks in a multi-jurisdictional environment.
Artificial Intelligence (AI)Customer ServiceInternet of ThingsTechnical Support
Responsibilities
Serve as a primary legal advisor on U.S. and global employment matters, including hiring, discipline, performance management, terminations, and reductions in force
Ensure wage and hour compliance (FLSA and state analogs), ADA, PWFA, FMLA, and state/local leave laws, including accommodation processes
Advise on matters related to discrimination, retaliation, harassment, and whistleblower claims
Provide guidance to HR and leadership on complex employee relations issues, investigations, and corrective actions
Draft, review, and maintain employment-related documentation, including offer letters, employment agreements, restrictive covenants, severance and separation agreements, HR policies, handbooks, and compliance materials
Monitor and proactively advise on changes in employment law across jurisdictions impacting Everise’s delivery model
Manage employment and commercial litigation matters, including EEOC, DOL, and state agency claims, employment arbitrations, and civil litigation
Partner with outside counsel on strategy, budgeting, and case management
Support drafting of pleadings, motions, discovery responses, affidavits, and settlement documentation, as appropriate
Coordinate internal investigations, litigation holds, and document production
Draft, review, and negotiate agreements supporting Everise’s client and vendor relationships, including Master Services Agreements (MSAs), Statements of Work (SOWs), NDAs, vendor, technology, and professional services agreements
Advise on indemnification, limitation of liability, data protection, insurance, and risk allocation
Support client escalations and disputes in partnership with Operations and Finance
Support Everise’s compliance framework across employment, regulatory, and contractual obligations
Assist with policy development, implementation, and enforcement
Partner with HR, Risk, Finance, and Operations on enterprise risk mitigation initiatives
Support audits, regulatory inquiries, and internal compliance reviews
Serve as a trusted legal advisor to senior leaders, balancing legal risk with operational objectives
Provide clear, practical guidance in a fast-paced environment
Prepare executive-level legal analyses, risk assessments, and recommendations
Qualification
Required
Juris Doctor (JD)
Active license to practice law in at least one U.S. jurisdiction
Federal bar admission
10–12 years of progressive legal experience
Significant employment and labor law experience (in-house and/or law firm)
Experience managing employment litigation, arbitrations, and agency matters
Comfortable appearing in court or before an arbitrator
Transactional experience, including drafting, reviewing, and negotiating agreements
Experience advising HR and business leaders in a complex organization
Preferred
Prior in-house experience strongly preferred
Experience supporting multi-state or global operations preferred
Benefits
Medical coverage
Dental
Vision
Disability
401k
Paid time off
Discretionary bonus
Other benefit programs
Company
Everise
Everise is a business process outsourcing and technology company offering customer service solutions for high-growth companies.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Warburg Pincus
2023-10-03Private Equity
2020-12-08Acquired
Leadership Team
Jeremy Jepperson
Global Chief Operating Officer and Account Management
Ganapathy Subramaniyan
Chief Information Officer
Recent News
2025-08-13
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